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Overview:

This position is responsible for monitoring and overseeing the completion of FC Mediation, Contested, and Litigation processes for foreclosure loans assigned to team members to ensure compliance with state, banking, and investor guidelines. This position also provides subject matter expertise to the associates and manages escalated issues. In addition, this position will perform quality control review related to the foreclosure mediation, contested, and litigated processes.

Primary Responsibilities:

+ Monitor progress of foreclosures through queues and reporting, ensuring team is effectively working their portfolios and compliance with state/federal and investor guidelines.

+ Work with foreclosure attorney, outside counsel and/or in house counsel to resolve disputes involving property in which the bank or its investors have an interest.

+ Serve as an escalation contact for both associates on the team, attorneys, and other departments.

+ Research, validate and update loans appearing on various foreclosure exception reports, including but not limited to disaster, task clean up, BKFS queues, PAID and investor timeline reports.

+ Provide approval of additional attorney fees beyond associate level approval limit.

+ Conduct regular coaching with team to discuss loan level issues and procedures.

+ Ensure compliance with federal, state, regulatory and investor guidelines regarding foreclosure.

+ Work with management to revise, update and implement procedure changes as well as create new procedures.

+ Gather departmental information and assemble presentations for regular investor, regulatory and internal meetings.

+ Promote an environment that supports diversity, equity, inclusion and reflects the M&T Bank brand.

Nature & Scope:

This position interacts with CAM Management, internal business partners and foreclosure attorneys to ensure successful resolution of foreclosure opposition, consistent with investor guidelines and regulatory requirements.

Supervisory/Managerial Responsibilities:

Not Applicable

Education and Experience Required:

+ Associate degree and a minimum of 3 years’ related experience, or in lieu of a degree, a combined minimum of 5 years’ higher education and/or work experience, including a minimum of 3 years’ related experience

+ Experience in collections and/or default servicing

+ Proven analytical skills

+ Strong organizational skills

+ Proficiency with personal computers as well as pertinent word processing and spreadsheet software

+ Proven verbal and written communication skills

Education and Experience Preferred:

+ Prior experience in functional areas supported

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Getzville, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.