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The Patient Accounts Representative is responsible for accurately verifying, creating and maintaining patient accounts in the billing and other carrier computers, ensuring HIPAA rules and regulations are followed. The Patient Accounts Representative will assess patient and guarantor needs for financial or other assistance to facilitate payment for health related services.

Responsibilities include but are not limited to:

+ Accurately verifies, creates and maintains patient accounts in the billing and other carrier computers

+ Performs data entry as required

+ Documents approved CS-HHC sliding scale fees in the billing system ensuring that the discount is correct

+ Runs bills electronically and manually. Monitors all billing reports for accuracy and completion

+ Performs collection and posts payments to accounts as required

+ Responsible for following through on any denied claim using the established CS-HHC denial management practices

+ Performs all other duties as required

Requirements:

+ High School Diploma required with some Business courses or Medical Certificate preferred. Associate’s Degree in Human Services or General Business desired.

+ At least one (1) year of experience in collections, billing or financial analysis preferred.

+ Excellent computer skills and basic knowledge of insurance is required.

+ Must be able to work effectively with all populations and exhibit good customer service skills when communicating in person or via telephone with patients.

CS-HHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.