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Purpose of Job:

The role is responsible for overseeing temporary worker housing (camps) for Black Box, focusing on logistics, safety, food, housing, and morale for remote field staff, a demanding role needing strong ops, hospitality, and leadership skills, especially in the data center sector where these camps support large projects

Primary Roles & Responsibilities

Housing Planning & Operations

+ Plan and manage short-term and long-term housing arrangements for mobile data center technicians across multiple locations.

+ Coordinate housing logistics in line with project schedules, technician rotations, and surge requirements.

+ Ensure timely onboarding and offboarding of housing for incoming and departing technicians.

Vendor & Property Management

+ Identify, evaluate, and negotiate contracts with housing providers, hotels, serviced apartments, and property managers.

+ Maintain strong relationships with vendors to ensure service quality, availability, and competitive pricing.

+ Monitor vendor performance and resolve housing-related issues promptly.

Cost Management & Compliance

+ Manage housing budgets and track expenses against approved limits.

+ Ensure housing arrangements comply with company policies, local regulations, and safety standards.

+ Identify opportunities to optimize costs while maintaining technician comfort and productivity.

Technician Experience & Support

+ Act as the primary point of contact for technicians regarding housing-related needs, issues, and escalations.

+ Ensure housing meets company standards for safety, cleanliness, proximity to data center sites, and amenities.

+ Address and resolve housing concerns quickly to minimize operational disruption.

Coordination & Reporting

+ Collaborate with Workforce Planning, HR, Facilities, Finance, and Operations teams to align housing with staffing plans.

+ Maintain accurate records of housing assignments, occupancy, contracts, and costs.

+ Prepare regular reports on housing utilization, spend, risks, and improvement opportunities.

Education / Experience Requirements

+ 5+ years of experience in brand management, marketing strategy, or a similar role preferably in the 5+ years of experience in housing management, facilities, workforce logistics, hospitality, or large-scale accommodation planning.

+ Experience supporting mobile or rotational workforces in industries such as data centers, construction, energy, or telecom is strongly preferred.

+ Proven experience managing multiple vendors and housing sites simultaneously.

+ Excellent written and verbal communication skills.

Working Conditions

+ Requires travel to data center locations and housing sites.

+ On-call support may be required to address urgent housing issues.