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Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare, Division of Provider Relations and Outreach (DPRO), Provider Communications Group (PCG). As a Supervisory Health Insurance Specialist, GS-0107-15, you will serve as the Division Director to develop, implement, and manage strategic outreach plans to educate health care providers and staff to encourage participation in the Medicare program. Responsibilities Oversee staff efforts to manage outreach campaign initiatives that require a mix of short-term tactical implementation and long-term communications planning and project management. Develop, implement and evaluate strategic communications outreach plans with staff to educate providers and other health care industry audiences about CMS policies and educational resources. Analyze recommendations for continuous improvements of CMS health care provider communication and education processes that affect provider satisfaction and provider relations. Coordinate and control the resources required to assure the timely, accurate, and cost-effective accomplishment of DPRO's functional responsibilities. Requirements Conditions of Employment Qualifications ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further. In order to qualify for the GS-15, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include: (1) Overseeing, directing, and planning the coordination of strategic outreach plans and activities to educate health care providers who participate in the Fee-for-Service Medicare program; (2) Providing guidance to senior officials, internal and external stakeholders regarding the implementation of outreach strategies to communicate with health care providers; AND (3) Providing technical direction and technical assistance to analysts regarding strategic communications outreach plans, including plain language standards and compliance, with a goal to educate providers and other health care industry audiences about CMS Fee-for-Service Medicare policies and educational resources. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: To be eligible, current Federal employees must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12854740 Education Additional Information Bargaining Unit Position: No Tour of Duty: Flexible Recruitment Incentive: Not Authorized Relocation Incentive: Not Authorized Financial Disclosure: Required - OGE 450 Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at www.opm.gov/rif/employee_guides/career_transition.asp.