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**Position Title** : Head of Engineering & Platforms, Product Organization (R-132766)

**Job Grade** : Senior Director II

**Primary Location** : Applicants must currently reside in, or be willing to relocate to the Atlanta, Georgia area.

**Travel** : Up to 25% travel with an expectation to be in the office 3 days a week.

**Education** : Bachelor's degree required; advanced degree in engineering, computer science, or related technical field preferred.

JOB SUMMARY

The Head of Engineering & Platforms is the senior leader responsible for building and scaling the product management team for core Customer and Commercial Experience platforms and the engineering capability that powers digital products for North America. This is a foundational, entrepreneurial role: this engineering organization is in its infancy, and this leader will take it from 0 → 1, establishing the Product Operating Model culture, systems, and technical backbone for how we build software going forward in the largest operating unit ($18Bn+) in The Coca-Cola Company.

This leader sets the engineering vision and technical strategy across the Customer Experience Landscape, ensuring our products and platforms are resilient, secure, scalable, and designed for high-velocity iteration. They will build modern engineering teams, elevate engineering excellence, and establish a platform architecture that accelerates product discovery, delivery and the ability to measure outcomes across multiple markets, bottlers, and global ecosystems.

The Head of Engineering & Platforms is a critical partner to leaders across the enterprise within both North America and the globe. Together, they shape integrated digital experiences and ensure engineering is tightly embedded in discovery, experimentation, and the delivery of customer, partner, and associate facing solutions.

This role requires deep technical judgment, business acumen, a product-oriented mindset, and the ability to build and scale engineering capabilities in a complex, multi-entity operating environment. The leader will define not just how we build technology, but how technology creates true business value and a strategic advantage for the System.

What You'll Do for Us

**KEY DUTIES / Primary Responsibilities** ( _% of time_ )

**1. Engineering Vision, Technical Strategy & Architecture** : (30%)

+ Define the long-term engineering vision and technical strategy for North America, including platform architecture, shared services, integration patterns, and modernization priorities.

+ Establish architectural principles that support rapid product development, global platform alignment, and multi-market scalability.

+ Lead build-vs-buy strategy, leveraging modern SaaS and platforms (e.g., Salesforce) while ensuring strategic capabilities are built in-house for flexibility and differentiation.

+ Ensure our architecture supports speed, resiliency, observability, and API-first extensibility.

**2. Build & Scale a Modern Technology Delivery Organization** : (25%)

+ Build an engineering organization centered around the Product Operating Model from inception, including structure, embedded product governance, talent model, leadership pipeline, and operating mechanisms.

+ Hire, develop, and grow engineering managers, tech leads, and IC engineers across full-stack, mobile, platform, data, and quality disciplines.

+ Establish engineering culture rooted in empowerment, high ownership, technical excellence, and continuous improvement.

+ Create career paths, competency models, and promotion frameworks consistent with elite product engineering organizations.

**3. Engineering Excellence, Delivery Velocity & Operational Maturity** : (20%)

+ Implement world-class engineering practices: CI/CD, automated testing, DevOps, observability, incident response, and performance engineering.

+ Ensure teams own what they build end-to-end with defined SLAs, performance metrics, and operational readiness criteria.

+ Drive continuous improvement in reliability, through automation, scalability, and cost efficiency across digital systems.

+ Modernize workflows with AI-driven development tools, automated QA, and intelligent developer productivity platforms.

**4. Cross-Functional Leadership & Enterprise Collaboration** : (15%)

+ Operate as the engineering counterpart to the Product Leader, co-owning discovery, experimentation, prioritization, and outcome delivery.

+ Build strategic partnerships across North America functional leadership teams and with both North America and Global Digital & Technology Services.

+ Align technical strategy with commercial, customer, and operational priorities across a highly matrixed system.

+ Ensure engineering is deeply embedded in customer understanding and business context.

**5. Innovation, Platform Leverage & Future Capability Creation** : (10%)

+ Accelerate time-to-market through shared platform capabilities, reusable primitives, and high-leverage engineering patterns.

+ Introduce new technologies, AI capabilities, automation, and modern integration approaches that materially improve customer and operational outcomes.

+ Champion innovation grounded in measurable value: speed, reliability, cost, or customer impact.

+ Influence global platform strategy by representing North America needs and identifying reusable patterns across markets.

• **FINANCIAL / JOB SCOPE**

+ Direct accountability for the engineering organization's talent, operating budget, vendor strategy, cloud/resource consumption, and tooling ecosystem.

+ Oversees ~$40M+ annual investment portfolio, comprised of: _~$20M+ in engineering capacity_ _​~$20M+ in platform, cloud, and SaaS investments_

+ Cloud and platform cost optimization across environments, APIs, platform services, observability, and system performance, directly influencing operational cost-to-serve.

+ Shaping multi-year capital planning for modernization, platform consolidation, shared services, and technical infrastructure investments.

+ Influencing system-wide investment decisions across: -​ _Digital products and experiences_ _-​ Shared platform capabilities_ _-​ Major enterprise integration initiatives_ _- Modernization and tech-debt retirement_

+ Define and Drive measurable ROI through improved reliability, accelerated delivery velocity, platform reuse, and reduction in duplicative solutions across markets and partners.

+ Establishing financial mechanisms that shift the enterprise from project-based funding to product and platform based investment, ensuring technical decisions are tied to long-term enterprise value.

This role directly impacts customer experience, operational performance, commercial growth, and system cost structure through engineering effectiveness and platform leverage.

COMMUNICATION COMPLEXITIES

Complexity in this role is inherently high due to the deeply matrixed nature of the Coca-Cola system, the multi-entity operating model (Company Operating Units, Platform Services, & Bottlers) and the mandate to build a world-class Product engineering capability where one does not meaningfully exist today.

+ Operate as a senior technology voice across functions, each with distinct priorities and incentives.

+ Drive alignment across environments where funding, data, systems, and ownership are distributed across multiple companies, geographies, and governance structures.

+ Translate architectural complexity, technical trade-offs, integration risks, and platform scalability considerations into clear business, financial, and customer implications for senior executives.

+ Influence global and North America technical strategy without direct authority, navigating tensions such as: - ​ _Global platform standardization vs. local business needs_ _- ​Speed vs. operational reliability_ _- ​Engineering velocity vs. platform governance_ _- Modernization vs. short-term tactical delivery_

+ Communicate with clarity and precision across audiences, from senior technical architects to customers, to commercial leadership to executive governance bodies.

+ Establish new engineering communication rhythms, cultural norms, and decision-making mechanisms in an environment that is transitioning from legacy delivery models to a modern, product-driven and engineering-led operating model.

+ Represent the Company through excellent communication skills and leadership presence with internal and external customers and stakeholders.

Because this is the Company's first engineering leader charged with establishing a modern Product Management engineering organization, communication complexity, influence requirements, and stakeholder orchestration are significantly elevated.

JUDGMENT AND DECISION-MAKING

The judgment bar for this role is exceptionally high. Decisions made by this leader have deep, multi-year implications for customer experience, commercial performance, operational reliability, and the digital competitiveness of the Company & System.

This leader exercises ownership over:

+ Engineering strategy, platform architecture, and technical direction for digital products and experiences in North America.

+ Build-vs-buy decisions, including when to extend major platforms such as Salesforce versus building proprietary services (choices with multi-year financial and operational consequences).

+ Sequencing of technical investments that influence reliability, scalability, speed-to-market, and modernization priorities.

+ Drive experimentation to prove out capabilities vs full build out.

+ Talent and organizational structure decisions that determine how engineering capacity is deployed across product domains and enterprise initiatives.

+ Balancing near-term business needs with long-term platform scalability, technical integrity, and the retirement of systemic technical debt.

+ Escalations involving production reliability, customer-impacting incidents, architectural change, and integration complexity across the global/local system.

INNOVATION

+ Modernizes how the enterprise builds, tests, deploys, and operates digital products by introducing advanced engineering practices, automation, and AI-enabled development tools.

+ Drives the creation of scalable, reusable platform services that allow product teams to move faster, reduce redundancy, and deliver consistent experiences across markets and channels.

+ Leads the architecture and technical strategy that enable new digital capabilities, including real-time data, personalization, mobile performance, service reliability, and multi-entity integration.

+ Champions experimentation and rapid learning, enabling engineering teams to test technical approaches, validate patterns, and iterate quickly, while maintaining high standards for reliability and security.

+ Identifies emerging technologies and brings forward solutions that improve performance, cost efficiency, developer experience, and long-term system scalability.

+ Ensures innovation is purposeful, tied to measurable business outcomes, and aligned with commercial, customer, and operational strategies.

This leader sets the technical foundation and cultural norms that will shape the organization's innovation capacity for years to come.

SUPERVISORY RESPONSIBILITIES

+ Directly leads 6-10 engineering leaders, including engineering managers, directors, principal engineers, product leaders, platform leads, and quality leaders.

+ Builds and scales a 100-150+ person engineering organization from the ground up, creating product‑focused team models, leadership development programs, hiring standards, and systems that support rapid learning and capability growth.

+ Designs the engineering organization structure, including team topology, decision rights, and operating mechanisms that support empowered product teams.

+ Builds engineering leadership bench strength, coaches senior leaders, and ensures robust succession planning for critical technical and managerial roles.

+ Defines engineering career paths, competency expectations, performance standards, and a talent philosophy consistent with world-class product engineering organizations.

+ Creates a culture of accountability, technical excellence, and continuous improvement, ensuring teams are empowered and aligned to enterprise outcomes.

What You'll Need

• **REQUIRED QUALIFICATIONS**

+ Bachelor's degree required; advanced degree in engineering, computer science, or related technical field preferred.

+ 15+ years of progressive engineering experience, including both leadership roles and hands-on time building scalable solutions.

+ 10+ years in a business-facing role with many non-technical stakeholders, recommending and executing a technical vision to deliver business value.

+ 7+ years leading engineering organizations, with proven success managing engineering managers, technical leads, and senior ICs.

+ 3+ years implementing and leading a Product Management Engineering team preferred

+ Demonstrated experience building or scaling an engineering organization, ideally in a high-growth or transformation context where foundational structures and practices needed to be created.

+ Deep expertise in modern architectural patterns, including cloud-native systems, distributed services, APIs, event-driven architectures, integration platforms, and mobile/web engineering.

+ Proven track record co-leading with Product, Design, and Data in an empowered product model, including shared responsibility for discovery, prioritization, and outcome delivery.

+ Strong architectural judgment and ability to make long-term build-vs-buy decisions, including extension of large SaaS platforms (e.g., Salesforce) where appropriate.

+ Exceptional communication and influence skills, with the ability to translate technical considerations into business impacts and build alignment across diverse stakeholders.

+ Experience cultivating engineering culture: technical excellence, high trust, ownership, reliability, continuous learning, and operational rigor.

+ Demonstrated ability to operate in complex, multi-entity, global/local ecosystems with distributed decision rights and shared platforms. ​

What We Can Do For You

+ Iconic Brand: Work on the most recognized brand in the world and be part of developing the brands next chapter.

+ Exposure to World Class Leaders: Availability to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights.

+ Learning Culture: Access to resources such as Coke University, LinkedIn Learning and management programs that give you the resources to continually develop your skills and knowledge.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Pay Range:$210,000 - $237,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:50

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.