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About the Role:

As a Specialized Consulting Manager, you will be responsible for coordinating and leading sales and implementation activities that meet the needs of our external customers and internal team. The Specialized Consulting Manager – Pharmacy Compliance ensures successful adoption and optimal utilization of our Simplifi+ pharmacy portfolios by acting as the subject matter expert and consultant. You will work closely with clients, supporting their strategic initiatives and driving performance improvement programs. Your insights and guidance will be pivotal in helping clients navigate through critical business changes and complex challenges, ultimately improving their long-term success.

Responsibilities:

• Support the sales team as subject matter expert in IV Workflow by conducting software and “in hood” demonstrations of our solution to prospective clients highlighting the benefits and differentiating functionality.

• Support the sales and customer success teams as an expert to demonstrate product functionality, key benefits, and integration into workflow to prospective and current customers.

• Facilitate customer adoption and usage of pharmacy compliance solutions to achieve their desired outcomes, including providing advice on workflow and practice model adjustment, implementation of policies and procedures based on best available evidence, practice guidelines, regulations, and professional practices.

• Create and update clinical and operational content in our solutions to maintain currency with latest evidence.

• Build professional relationships with pharmacy customers during and after implementations to serve as a trusted pharmacy resource.

• Contribute to marketing activities and campaigns by providing thought leadership in pharmacy practice through webinars, blogs, professional meeting presentations, and scientific publications.

• Collaborate with product development team to ideate feature enhancements, participate in user acceptability testing, lead customer facing pilots and testing, and engage in market research.

• Develop training materials in various formats to support updates and changes to solutions.

• Manage sensitive protected health information (PHI) in a HIPAA-compliant environment.

• Oversee day-to-day client interactions and issue resolution.

Skills:

• Graduate of an ACPE accredited college of pharmacy; current license to practice Pharmacy within the United States.

• Board certification in Sterile Compounding (BCSCP) strongly preferred.

• Expertise in sterile compounding and utilization of an IV Workflow management system.

• Expertise in pharmacy operations and leadership in the area of sterile compounding, including the following responsibilities:

+ Preparation of sterile and non-sterile compounded medications, in accordance with the latest relevant USP chapters.

+ Prepare medications for pharmacist verification and distribute medications according to hospital policies and procedures.

+ Stock, inventory, and maintain automated dispensing cabinets, medication trays/kits, and emergency/specialty carts.

+ Maintenance of documents, records, and other collaterals to demonstrate compliance to quality management standards.

+ Successful preparation for Joint Commission or DNV surveys, Department of Health, Board of Pharmacy, and other applicable regulatory agency inspections and drafting and implementing process improvement plans based on Recommendations for Improvements (RFIs) or other relevant regulatory findings.

+ Designing processes and documentation to demonstrate compliance to pharmacy best practices and regulations.

+ Well versed in demonstrating the value of pharmacy services.

+ 5 years in Sterile Compounding Experience

• Experience presenting to Executive-Level stakeholders, including demonstrations

• Ability to communicate clearly (written and verbal) with clinical and non-clinical audiences.

• Fluency with Microsoft Office applications (PowerPoint, Teams, Word, Excel).

• Requires specialized depth and/or breadth of expertise in primary job family or field of specialization, serving as an advisor to management

• Interprets business challenges and recommends best practices to improve products, processes or services

• Leads others in solving complex problems using sophisticated analytical thought to exercise judgement and identify innovative solutions

• Works independently, with guidance in only the most complex situations; may lead projects across departments or areas with a variety of resource requirements, risk, and/or complexity

• Impacts the achievement of project objectives; work is guided by department or area policies

• Communicates difficult concepts and influences others to adopt a different point of view

• Acts as advisor on advanced and broad ranging projects

Our Interview Practices

_To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._

_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $145,500 - $203,900

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.