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Functional Solution Architect – Salesforce** ( **Engineer Lead)

**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.   Ideal candidates will be able to report to our Pulse Point location in Woodland Hills, CA. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The **Functional Solution Architect – Salesforce (Engineer Lead)** is responsible for designing scalable, user-centric Salesforce solutions that align with business goals and enterprise architecture standards. This role serves as a bridge between business stakeholders and technical teams, ensuring that Salesforce implementations deliver measurable value and operational efficiency.

How you will make an impact:

+ Collaborates with business and IT stakeholders to gather and analyze functional requirements for Salesforce solutions.

+ Leads functional design sessions and translates business needs into Salesforce capabilities, including Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and custom applications.

+ Defines solution architecture and ensures alignment with Salesforce out-of-the-box capability, best practices and industry standards.

+ Partners with technical architects and developers to ensure accurate implementation of functional designs.

+ Owns the functional roadmap for Salesforce, including enhancements, integrations, and user experience improvements.

+ Facilitates workshops and Joint Application Design (JAD) sessions to drive consensus on solution features and workflows.

+ Supports change management and training efforts by creating functional documentation and user guides.

+ Conducts impact assessments for new features, releases, and integrations.

+ Ensures compliance with data governance, security, and regulatory requirements within the Salesforce ecosystem.

+ Leads vendor evaluations and contributes to platform strategy and selection.

+ Provides mentorship to business analysts and junior team members.

+ Implements improvements in stability, performance, and scalability across major business-critical systems.

+ Implements process to reduce barriers and roadblocks in projects, services, and processes in order to operate more efficiently.

+ Develops and owns list of final enhancements.

+ Develops and defines application scope and objectives and supervises the preparation of technical and/or functional specifications from with programs will be written.

+ Performs technical design reviews and code reviews.

+ Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan.

+ Delivers technology solutions and data information planning effort.

+ Coordinates and manages on-call support and owns the system monitoring process.

+ Owns the technical development environment and works on the Enterprise team.

Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 7 years related experience; multi-platform, multi-dimensional experience, and expert level experience with business and technical applications; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

+ Deep functional knowledge of Salesforce platforms (Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud) highly preferred.

+ Experience with Salesforce configuration, declarative tools (Flows, Process Builder), and data modeling highly preferred.

+ Functional knowledge across the Healthcare Payer Industry, especially Sales and Customer Relationship Management highly preferred.

+ Strong understanding of business process design, human-centered design, and optimization highly preferred.

+ Proven ability to lead cross-functional teams and drive solution delivery highly preferred.

+ Familiarity with Agile and Waterfall SDLC methodologies highly preferred.

+ Excellent communication and stakeholder engagement skills preferred.

+ Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or Architect) preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $144,440.00 to $216,660.00

Location(s): Woodland Hills, CA

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.