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Our client, a leading national Pharmacy Benefits Management company, is looking to add Customer Service Representatives to their Plymouth, MI team.

Description

Customer service representative working in a call center environment

Handling inbound calls and some follow up calls regarding pharmacy / presciption benefits

Answers calls and questions on prior authorization, general questions and some confidential information

Great customer service with high level attention to detail.

Entering information accurately

Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.

Utilize multiple systems and programs to track information and update communication with customers

Skills & Qualifications

1+ year of recent call center experience

Stong job tenure

Strong technology skills and ability to learn new programs

Shift Availablity

Candidates must have availability between 5:00am - 10:00pm each day of the week. Shifts will be assigned based on a merit system, but candidates must be open to the entire possible range of hours.

#priorityeast

Job Type & Location

This is a Contract to Hire position based out of Plymouth, MI.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Plymouth,MI.

Application Deadline

This position is anticipated to close on Dec 31, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.