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Job Description

Regional Key Account Manager – East, Transit Services

Remote Northeast (Alternative)

Reporting To: VP - Transit Services Sales

How will you make a difference?

As a member of the Transit Services Sales group, you will be responsible for managing service sales opportunities across 10 to 20 transit customers within the region. You will drive aftermarket parts sales, identify engineering services opportunities (overhaul, modernization, kitting), and deepen customer relationships through regular on-site engagement. You will serve as the primary commercial point of contact, owning account performance and driving actions to meet quarterly and annual order intake targets. This role reports to the VP - Transit Services Sales and requires extensive collaboration with internal teams and customer stakeholders.

What do we want to know about you?

• Technical knowledge of rolling stock maintenance and operations, including mechanical systems

• 10+ years in the rail supply industry

• Comfortable engaging with railway maintenance shop personnel, superintendents, and procurement managers

• Strong commercial acumen and sales experience

• Proficiency in Salesforce CRM reporting and Oracle systems

• Ability to travel to cover regional accounts (up to 50%)

• Strong oral and written communication skills

• Demonstrated ability to execute plans and achieve goals

• Strong ability to work with cross functional teams and clearly communicate customer needs

• Passion for customer success and continuous improvement

What will your typical day look like?

• Serve as the primary commercial point of contact for assigned Transit Agencies

• Develop understanding of customer maintenance practices, procurement cycles, and operational priorities

• Drive customer alignment to prescribed overhaul and maintenance activities

• Capture parts demands, identify competitive threats, and develop defensive strategies

• Develop aftermarket parts annual orders budgets for Transit and Locomotives

• Identify Fleet lifecycle position to maximize overhauls, upgrades, and end-of-life parts strategy

• Identify and develop service opportunities tied to equipment overhauls and lifecycle extensions

• Seek out LTPA opportunities with committed quantities

• Build and maintain a healthy pipeline of service opportunities

• Provide commercial intelligence to site-based teams

• Engage in regular site visits at top customer locations

• Collaborate with internal teams to ensure on-time delivery and quality performance

• Monitor and report on customer satisfaction

• Drive order intake performance by customer and sub-region

• Support pricing strategy and contract negotiations

• Maintain CRM data accuracy and ensure pipeline visibility

• Track market trends and competitor activity

• Support long-term account planning with a focus on service growth

• Own weekly sales reporting and drive corrective actions

What about the physical demands of the job?

• Extensive travel required across regional customer locations

• Frequent site visits may involve standing, walking, and engaging in discussions in maintenance shop environments

• May require wearing PPE and observing detailed labels and documentation

+ Relocation assistance may be provided if eligibility requirements are met.

Additional Information

Our job titles may span more than one career level. The salary rate for this role is currently $102500-146000 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.