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Job Description

The IC2 Site Reliability Engineer supports daily operations for a secure, large-scale OCI-based cloud environment powering mission-critical federal government workloads. This entry-level position focuses on maintaining and supporting existing infrastructure, implementing incremental improvements, and ensuring operational health and compliance. Working within a Linux-centric environment, you will leverage scripting and basic automation to manage deployments, perform fleet maintenance, and maintain system health under the supervision and guidance of senior engineers.

Key Responsibilities:

+ Perform routine operational tasks such as deployments, patching, fleet maintenance, and basic troubleshooting for cloud-based systems.

+ Tune team-specific alarms and thresholds, escalate incidents appropriately, and support the management of metrics, KPIs, and system health dashboards.

+ Participate in incident response by quickly triaging and escalating incidents, executing operational playbooks, and documenting issues for senior review. You will follow established procedures under supervision and contribute to root-cause analysis by gathering data and providing initial troubleshooting support.

+ Serve as a technical support point of contact, troubleshooting and resolving technical issues, assisting customers with environment setup and debugging, and providing timely communication and status updates to customers and internal teams.

+ Own, maintain, and improve runbooks to ensure consistency and clarity for operational processes.

+ Implement defined enhancements to existing tools, documentation, and monitoring solutions.

+ Collaborate closely with other team members and escalate complex issues for further investigation and resolution.

+ Participate in on-call rotations with support from senior engineers, ensuring continuity of coverage and timely response.

+ Ensure compliance with all security, operational, and documentation standards.

Responsibilities

Minimum Qualifications:

+ **U.S. Citizenship and possess and maintains TS/SCI w/Poly security clearance.**

+ Hands-on experience with Linux systems administration.

+ Scripting ability with Python or Bash.

+ Understanding of basic cloud concepts (networking, compute, identity, observability).

+ Strong problem-solving skills and willingness to learn complex systems.

+ Ability to work collaboratively with technical teams and communicate effectively.

Preferred Qualifications:

+ Exposure to Oracle Cloud Infrastructure (OCI) or other major cloud platforms.

+ Familiarity with Infrastructure-as-Code tools such as Terraform or Ansible.

+ Experience supporting production systems or participating in on-call rotations.

+ Understanding of security best practices within classified environments.

Why Join Us?

This is an opportunity to grow your career in a highly collaborative team supporting mission-critical systems in one of the world’s leading cloud environments. You will receive significant coaching and guidance while gaining hands-on experience with real-world enterprise operations.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $63,000 to $126,100 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.