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Insurance Specialist 1/2/3
- Louisiana Department of State Civil Service (Baton Rouge, LA)
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Insurance Specialist 1/2/3
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Insurance Specialist 1/2/3
Salary
$2,922.00 - $5,734.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
LDI-2025-59
Department
Insurance-Commissioner of Insurance
Opening Date
12/19/2025
Closing Date
12/29/2025 11:59 PM Central
+ Description
+ Benefits
+ Questions
About this Job
Division: Office of Licensing/Producer Licensing
The Louisiana Department of Insurance is seeking a motivated and detail-orientedInsurance Specialist 1/2/3to join the Office of Licensing/Producer Licensing Division. This division plays a key role in ensuring insurance producers and related professionals are properly licensed and meet Louisiana’s regulatory requirements. In this position, you’ll review licensing applications and supporting documentation, help ensure compliance with state insurance laws, and assist in responding to licensing-related questions from producers and the public. If you enjoy helping others, working with detailed information, and supporting the fair and effective regulation of the insurance industry in Louisiana, we encourage you to apply!
The ideal candidate possesses the following competencies:
Core Competencies:
+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
+ Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
+ Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
Preferred Competencies:
+ Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
+ Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
+ Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
+ Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
+ Pursuing Professional Development: A personal commitment to take advantage of opportunities to increase your professional knowledge, skills, and abilities.
+ Solving Problems: The ability to discover solutions to problems.
Minimum Qualifications
Three years of experience in insurance, administrative services, investigations, or law enforcement; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=157780) .
Job Duties and Other Information
Job Duties:
As anInsurance Specialist 1/2/3in the Office of Licensing/Producer Licensing Division , you will/may:
+ Answer questions by phone and email from insurance producers, applicants, and the public about licensing requirements, exams, appointments, and insurance regulations.
+ Review insurance licensing applications and related documents to make sure information is complete, accurate, and meets state rules.
+ Research insurance laws and department guidelines to help respond to questions or resolve licensing-related issues.
+ Compare applications and filings to identify missing information or inconsistencies and determine next steps, such as approval or requesting corrections.
+ Prepare clear, professional written communication explaining requirements, decisions, or needed follow-up.
+ Keep electronic and paper records organized while handling sensitive information with care and confidentiality.
+ Provide helpful customer service by explaining processes, guiding applicants through next steps, or directing them to the right resources.
+ Assist with basic research or review tasks related to insurance licensing and regulatory compliance.
+ Participate in training to build knowledge of Louisiana insurance laws and grow in the role.
+ Perform other related duties and special projects as assigned.
Position-Specific Details:
Appointment Type: Probational or Job Appointment
Career Progression: This position can be filled as an Insurance Specialist 1, 2, or 3.
Compensation: The salary offered will be determined based on qualifications and experience.
Legal Statement: The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
How To Apply:
NO CIVIL SERVICEexam is required to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Dr. Phillip Donagriche
Louisiana Department of Insurance
Baton Rouge, LA 70804
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
01
CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
+ 1= I have no experience and/or am uncomfortable communicating effectively
+ 2= I have limited experience or require assistance to communicate effectively
+ 3= I can communicate effectively
+ 4= I can communicate effectively and help others improve their communication
02
CE: Explain your rating by providing specific and relevant examples in the box below.
03
DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.
+ 1= I have no experience and/or am uncomfortable demonstrating accountability
+ 2= I have limited experience or require assistance to demonstrate accountability
+ 3= I can demonstrate accountability
+ 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability
04
DA: Explain your rating by providing specific and relevant examples in the box below.
05
FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
+ 1= I have no experience and/or am uncomfortable following policies and procedures
+ 2= I have limited experience or require assistance to follow policies and procedures
+ 3= I can follow policies and procedures
+ 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures
06
FPP: Explain your rating by providing specific and relevant examples in the box below.
07
MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.
+ 1= I have no experience and/or am uncomfortable managing time.
+ 2= I have limited experience or require assistance to manage time
+ 3= I can manage time
+ 4= I can manage time and help others improve their ability to manage time
08
MT: Explain your rating by providing specific and relevant examples in the box below.
09
TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
+ 1= I have no experience and/or am uncomfortable thinking critically
+ 2= I have limited experience or require assistance to think critically
+ 3= I can think critically
+ 4= I can think critically and help others improve their ability to think critically
10
TCr: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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