• Ford Certified Senior Master Technician

    Insight Global (Albuquerque, NM)


    Job Description

    Insight Global is searching for a Senior Ford Certified Technician to join our client in Albuquerque New Mexico. This role of the Senior Master Ford Technician is to diagnose, repair, and maintain Ford vehicles with exceptional accuracy and efficiency. You’ll be the go to expert for complex drivability and electrical concerns, ensure warranty compliance, and mentor apprentice technicians to elevate team performance. Our client has been servicing the area for over 60 years, they have 17 acres of property that includes 81 bays with most technicians getting more than 1 bay to service. They have a restaurant, barber shop, and dog park on site.

    Responsibilities

    -  Execute repairs per the repair order with safety, efficiency, and precision.

     

    -  Follow Ford warranty policies and procedures, ensuring all documentation is compliant and complete.

     

    -  Diagnose malfunctions and perform authorized repairs; communicate findings clearly.

     

    -  Collaborate with Service Advisors and Parts to secure needed components and avoid delays.

     

    -  Save and tag removed parts as required or requested by the insurer, customer, or Parts Department.

     

    -  Inspect vehicles and promptly notify management/advisors if additional work is needed, work is not required, or repairs cannot be completed within the promised time.

     

    -  Road test vehicles when required to validate repairs.

     

    - Supervise and coach apprentice technicians as assigned.

     

    - Protect customer vehicles and keep them clean throughout the service process.

     

    -  Maintain a neat, organized, and safe shop area.

     

    - Comply with all federal, state, and local regulations, including proper disposal of hazardous waste.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - Ford Senior Master Certification

     

    - Own / use personal tools

     

    - Pass background check / drug test - Senior Master + EV Master

     

    - Senior Master / Automatic transmission technician