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Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

Full Time: 227 Thorn Ave, Orchard Park

SUMMARY OF POSITION FUNCTION:

Performs administrative tasks specific to managing medical records.

MAJOR DUTIES AND RESPONSIBILITIES:

+ Knowledge and demonstration of agency core values in day-to-day activities

+ Ensure the criteria is met for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment

+ Consistently maintain a neat, organized work environment

+ Covers medical records office daily to ensure coverage

+ Constant direct communication with clinical staff, Compliance/Privacy Officer, and Directors when needed.

+ Follows up with clients and/or clinical staff to coordinate the implementation of valid consents so the individual has a clear understanding of the request and disclosure of records.

+ Establishes and maintains confidential files and records

+ Understands Corporate Compliance information in relation to medical records and HIPAA

+ Knowledge regarding the disclosure and confidentiality of 42CFR Part 2, Mental Hygiene information (Section 33.13), and HIV/AIDS related information.

+ Assists with the pulling charts and preparing records

+ Scan charts as needed to maintain electronic medical record

+ Processing of client records maintaining current and termed client records

+ Answers medical records phone calls and appropriately follows up with messages

+ Operates office machines and instructs others in the operation of same

+ Proficiency in Excel including the ability to work in existing spreadsheets, create new spreadsheets and filter data for reports as needed

+ Other Duties as assigned

SKILLS/COMPETENCIES:

+ Ability to generate standard business letters

+ Excellent interpersonal skills and communication skills both verbal and written

+ Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills

+ Ability to handle multiple tasks with attention to detail

+ Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.

+ Ability to operate office equipment

EDUCATION REQUIREMENTS:

+ High School Diploma or equivalent

EXPERIENCE:

+ One-year work related experience

COMPENSATION: $17.46-22.46/hr