• Field Service Representative

    Apex Water and Process Inc. (Boston, MA)


    Field Service Representative

     

    Location Boston, MA

    Description

    Field Service Representative - Boston, MA & Surrounding Area

     

    Take the Next Step in Your Water Treatment Career!

     

    Are you an experienced field service professional who thrives in solving problems, building customer trust, and keeping critical water systems running at peak performance? Are you ready to take your career to the next level with a company that's growing fast and values your expertise?

     

    Join Apex Water and Process Inc. - a national leader providing integrated chemistry, equipment, and automation solutions to industrial and commercial clients across the U.S. We help our customers reduce costs, improve reliability, and operate safely and sustainably.

     

    At Apex, you'll find a team-oriented culture, an entrepreneurial environment, and unlimited opportunities for growth. You'll make an impact every day by supporting our customers, collaborating with top technical professionals, and representing a company that's redefining water and process management.

     

    Why You'll Love Working at Apex

     

    + Career growth & mentorship: Work with experienced technical and engineering experts, with future potential pathways into senior technical, sales, or management roles.

    + Impact & autonomy: You'll interact with customers on a regular basis and see your results reflected directly in customer satisfaction.

    + Comprehensive benefits: Competitive compensation, complete benefits package, and 401K match.

    + Company culture: A fast-growing, people-first organization grounded in our core values - Safety, Integrity, Excellence, Caring, and Humility.

     

    What You'll Do

     

    + Provide on-site technical service and system support at customer facilities across the Boston area.

    + Monitor and optimize water treatment programs, ensuring safe, compliant, and efficient system operation.

    + Perform equipment installation, commissioning, maintenance, and troubleshooting of chemical feed, filtration, and RO systems.

    + Manage chemical inventory and feed systems; track product usage and prepare detailed service reports.

    + Partner closely with leadership to share technical findings, identify improvement opportunities, and ensure exceptional customer experiences.

    + Stay current with Apex's industry-leading training and professional development programs.

    + Represent Apex with professionalism, reliability, and a safety-first mindset.

     

    What We're Looking For

     

    + High school diploma or equivalent

    + Strong mechanical and technical aptitude with the ability to diagnose and resolve complex system issues.

    + Excellent communication and customer service skills; able to explain technical concepts to diverse audiences.

    + Proven field experience in industrial water treatment or related process industries.

    + Ability to work independently, manage time effectively, and maintain a professional image on-site.

    + Comfortable with local travel (daily) and occasional overnight trips (2-4 nights per month).

    + Must hold a valid driver's license, be able to lift 50 lbs., and pass a respirator fit test.

    Preferred Qualifications

    + Bachelor's degree in Engineering, Chemistry, Environmental Science, or related field.

    + Hands-on experience with RO systems, softeners, filtration, disinfection, or chemical dosing.

    + Knowledge of industry standards and regulatory guidelines for water treatment systems.

    + Certifications or advanced training in water treatment or industrial safety are a plus.

     

    An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

     

    Full-Time/Part-Time Full-Time

     

    Exempt/Non-Exempt Exempt

     

    EOE Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, disability status, or any other federal, state, or local protected class.

     

    This position is currently accepting applications.