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Working Title: Application Administrator

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

+ **Job ID** : 90972

+ **Location** : St. Paul

+ **Telework Eligible** : Yes, \#LI-Hybrid

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 12/19/2025

+ **Closing Date** : 12/29/2025

+ **Hiring Agency/Seniority Unit** : Minnesota IT Services

+ **Division/Unit** : Department of Administration (ADMIN)

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $33.38 - $54.87 / hourly; $69,697 - $114,568 / annually

+ **Job Class Option** : Application

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Administration. MNIT Administration supports systems that power the agency’s diverse responsibilities, including procurement, construction projects, leases, and state property maintenance.

As an Application Administrator, in this position you will analyze, manage, and support information technology systems for Minnesota IT Services (MNIT) in partnership with the Department of Administration (ADMIN), serving multiple ADMIN divisions that have historically lacked dedicated IT support. You will participate in the strategic planning, design, development, implementation, operation, maintenance, monitoring, evaluation, and enhancement of IT systems, ensuring the timely replacement, upgrade, or expansion of services as business needs evolve. You will analyze and contribute to the design of application, database, and system solutions that support business requirements and system enhancements, while ensuring their availability, reliability, and optimal performance of applications, web servers, websites, and databases during defined operational hours. As the primary point of contact for technical incidents, you will analyze, diagnose, and resolve issues affecting system performance or availability independently or in coordination with MNIT staff and contracted vendors to restore functionality and minimize service disruptions.

**This position requires an employee to be onsite 50 Sherburne Ave., St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.** Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:

Position requires a minimum of three (3) years of IT related experience in providing application or systems support, including monitoring, troubleshooting, and resolving application or system issues in a production environment.

Experience must include:

+ Experience supporting business applications (e.g., SaaS, web-based, or client-server applications), including incident response, user support, and coordination with vendors or technical teams.

+ Working knowledge of databases and web technologies, including basic SQL concepts and understanding of how applications interact with databases and web servers.

+ Experience documenting technical issues and solutions, including tracking incidents, system performance issues, and resolution steps.

+ Strong communication skills, with the ability to explain technical information to non-technical users and work effectively with business partners, vendors, and IT staff.

+ Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

+ Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

+ Experience supporting applications hosted in cloud environments, such as Microsoft Azure or other cloud platforms, including assisting with application lifecycle activities such as testing, deployments, upgrades, and maintenance.

+ Experience working with vendors or contractors, including coordinating issue resolution, tracking deliverables, or supporting contract-related activities.

+ Familiarity with security best practices, including user access controls, data protection, and incident reporting procedures.

+ Experience with project management concepts and execution, and experience with requirements gathering and business analysis.

Strongly Preferred Qualifications

+ Experience supporting multiple applications or business units simultaneously, particularly in environments without dedicated IT support.

+ Hands-on experience with Microsoft technologies, such as Windows Server, Microsoft SQL Server, or web applications hosted on Microsoft platforms.

+ Demonstrated ability to work independently, prioritize competing demands, and exercise sound judgment when resolving system or application issues in a time-sensitive environment.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

+ SEMA4 Records Check (applies to current and past state employees only)

+ Criminal History Check

+ Reference Check

+ Social Security and Address Verification

+ Education Verification

+ Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.