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Agency Information Technology Services, Office of

Title Manager Information Technology Services 1 - 10587

Occupational Category I.T. Engineering, Sciences

Salary Grade 27

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Swan St. Bldg, Core 4, Flr 4

City Albany

State NY

Zip Code 12210

Duties Description Under the direction of Manager Information Technology Services 2 (SG-29), within the Digital Transformation Office, Digital Engineering Bureau, Business Transformation Section, the Manager Information Technology Services 1 (SG-27) will lead business analysis activities for the bureau's digital transformation products and services. Specific duties include, but are not limited to, the following: Lead a team responsible for gathering/documenting business requirements for web, mobile, and API software products;Perform resource management duties including assigning tasks, providing guidance, oversight and mentoring other business analyst staff; Act as a liaison between stakeholders to gather, analyze, and validate requirements for enhancements to business processes, policies, and information systems;Lead requirements elicitation through techniques such as interviews, surveys, focus groups, document analysis, and Joint Application Design (JAD) sessions to define current (as-is) and future (to-be) states of business processes or systems; Manage the documentation of clear, comprehensive requirements to guide system development, including use cases, process models, data dictionaries, and wireframes; Guide project teams through analyzing and recommending solutions to improve efficiency, streamline operations, and meet organizational goals;Collaborate with cross-functional teams to support system implementation, including releases and enhancements, by developing test plans, executing test scenarios, and documenting results;Assist in the preparation of project descriptions goals, objectives, and schedules;Prepare periodic written reports to inform supervisor of status of work and to elicit guidance on changes in approach when warranted;Participate in team meetings and work with users and other ITS staff to discuss and design IT solutions based on program requirements; andPerform full range of supervisory duties.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 1, SG27/M2, OR in a position at the SG25 or M1 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade. Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.