• Commercial Aftersales Manager

    Hyster-Yale Materials Handling (WA)


    Job Title

     

    Commercial Aftersales Manager

     

    Job Category

     

    Product Support

    Job Description

    What starts with **YOU** , moves the world!

     

    Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Commercial** **Aftersales** **Manager** . The **F** **ield-based (remote)** position will be headquartered out of our **Greenville, NC** Headquarters office.

    What you will do:

    + **Travel:** Engage extensively with ourDealer network through frequent travel,(approximately 75%), building strong partnerships and driving business growth.

    + **Colla** **boration:** Collaborate closely withDealer and Dealer basedcustomers, delivering exceptional service and tailored solutions to meet their unique needs.

    + **Drive Regional Sales Performance:** Develop and execute regional sales strategies for allpartssegments, aligning with nationalobjectivesand regularly reviewing performance with dealer leadership.

    + **Support Dealer Growth:** Work closely with dealers to expand their service business, generate new parts consumption opportunities, and ensure their teams are equipped to support growing market share.

    + **Develop New Channels & Segments:** Partner with aftersales marketing to advance eCommerce initiatives andidentifyopportunities to reach new customer segments, guiding dealers in market expansion efforts.

    + **Enable Dealer Sales Success:** Provide dealers with essential sales tools, training, and feedback, promote adoption of key sales campaigns, and deliver hands-on coaching to maximize results.

    + **Analyze & Report Performance:** Track, analyze, and report sales data and market insights using CRM and BI tools, keeping both internal teams and dealer leaders informed and empowered.

    Who you are:

    + A strong communicator who builds trust and fosters collaboration.

    + Highly adaptable with a proactive approach to problem-solving.

    + Results-oriented with a passion for driving growth and achieving goals.

    + Skilled at influencing and motivating others to succeed.

    What you will need:

    + **Education:** Bachelor’s degree or5-7+equivalent experience.

    + **Experience:** 7+ years in industrial product sales, preferably with manufacturer or dealer networks.

    Skills, Experience & Abilities

    + Microsoft Office experience isa must.

    + Salesforceexperienceandproficiency

    + Automotive and/or Lift truckDealerexperiencein Operationsis a plus

    + Knowledge of wholesale and retail parts/service operations and lift truck markets.

    + Ability to develop and implement marketing plans targeting dealer leadership.

    + Familiarity with CRM systems and BI tools for performance tracking.

    + Strong sales and marketingexpertisewith proven ability to coach and lead.

    + Excellent time management and territory planning skills.

    + Ability to communicate complex technical concepts in a clear, actionable way.

    Additional Information** **:

    Geographical Areas of Interest:

    + West Coast

    + Midwest

    + Southeast

    Who we are:

    Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

    What we offer:

    _Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work_ _option_ _, and opportunities for growth and development._ _A full_ _benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k)._

    \#LI-TE1

    \#LI-REMOTE

    Job Type

     

    Permanent

     

    Time Type

     

    Full time

     

    Work Hours

     

    40

    Travel Required

    No

     

    Primary Location

     

    HY US Washington (Remote)

     

    Address

     

    Home Office

     

    Zip Code

     

    98004

     

    Field-Based

     

    No

     

    Relocation Assistance Available

     

    No

     

    We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

     

    EOE/Minorities/Females/Veterans/Disabled