• Office Assistant Dispatcher

    Adecco US, Inc. (Gillette, WY)


    Service Dispatcher / Administrative Coordinator

    _Gillette, WY_

    _$18.37 – $20.43 per hour_

     

    _Full-Time | In-Person_

     

    About the Role

     

    Adecco is hiring a **Service Dispatcher / Administrative Coordinator** for a valued client in Gillette, WY. This is a **fast-paced and detail-oriented role** ideal for someone who enjoys organization, problem-solving, and supporting a busy field service team. You’ll be the central communication point between customers, technicians, and management—ensuring service calls are scheduled efficiently and completed on time.

    Key Responsibilities

    + Coordinate and dispatch service technicians throughout the day.

    + Manage daily and on-call schedules, tracking completion of service calls.

    + Communicate with customers regarding scheduling, parts availability, and follow-ups.

    + Maintain and update customer databases and service records.

    + Prepare and verify service invoices, timecards, and warranty documentation.

    + Assist with parts ordering, inventory management, and technician restocks.

    + Handle customer inquiries and perform follow-up satisfaction calls.

    + Support billing and administrative processes for maintenance contracts.

    + Forecast workload and plan ahead 2–3 days to ensure smooth operations.

    + Perform other administrative duties as assigned.

    Qualifications

    + Minimum 5 years of administrative experience (required).

    + 1+ year experience in dispatching, scheduling, or HVAC industry preferred.

    + Proficient in Microsoft Office Suite.

    + Highly organized and detail-oriented.

    + Excellent communication and multitasking skills.

    + Self-motivated and able to work independently.

    + Experience with vendor or inventory management is a plus.

    Benefits

    + 401(k)

    + Paid time off

    + Professional development assistance

    Work Details

    + Location: Gillette, WY 82718 (in-person role)

    + Must be able to commute or relocate prior to starting work.

    **Pay Details:** $18.37 to $20.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Military connected talent encouraged to apply

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.