"Alerted.org

Description

Employee Experience Representative

Schedule: Hybrid – 4 days onsite, 1 day remote (flexible remote day)

Training: In-office training for the first 2–3 months

Robert Half is partnering with a well-respected manufacturing organization to hire an Employee Experience Representative to support their Human Resources Operations Center. This role plays a key part in delivering high-quality HR support and an exceptional employee experience across the organization.

About the Role

As an Employee Experience Representative, you will provide comprehensive, customer-focused HR support to employees and HR partners. You’ll manage a variety of HR transactions, ensure confidentiality, and collaborate with internal teams to continuously improve HR processes and service delivery.

Key Responsibilities

+ Deliver exceptional customer service by researching, resolving, and responding to HR inquiries in a timely and professional manner

+ Administer HR processes related to: Talent acquisition and internal transfers, Organizational management, Employee record maintenance, and Learning and training administration

+ Maintain a high level of confidentiality and accuracy when handling sensitive employee information

+ Participate in continuous improvement initiatives by identifying opportunities to enhance HR service delivery

+ Ensure Service Level Agreements (SLAs) are consistently met or exceeded

+ Collaborate with Employee Experience Specialists to support process improvements and escalation resolution

Why You’ll Love This Role

+ Develop and strengthen your HR operations skill set

+ Work in a fast-paced, service-driven environment

+ Partner closely with HR professionals and internal stakeholders

+ Gain experience supporting enterprise-level HR processes

Requirements

Required Skills & Experience

+ Exceptional attention to detail

+ Proven ability to multitask, manage competing priorities, and adapt to changing needs

+ Strong analytical, organizational, and problem-solving skills

+ Experience working collaboratively in a team environment

+ Excellent written, verbal, and interpersonal communication skills

+ Demonstrated ability to support and implement process improvements

Preferred Qualifications

+ Experience in HR processes or an HR operations role

+ Strong customer service experience

+ Familiarity with HR systems such as SuccessFactors (Learning, Employee Profile, Recruiting, Onboarding, etc.)

+ Proficiency with Microsoft Excel

+ Bachelor’s degree in Human Resources, Business, or a related field

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .