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*Description*

*Shifts: 7a-3:30p, 3p-11:30p, every other weekend and holidays.* Pay is based on yrs of experience and starts at $18.13/hr plus shift differentials. This is a union position. Required: High School Diploma or GED**

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career.

Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.

Our accolades include the following:

* The Leapfrog Group - Grade A for quality and patient safety

* Healthgrades - America’s 50 Best Hospitals

* U.S. News & World Report - high performance in heart failure treatment

At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you’ll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we’re not just part of the community – we are its center. Summary:

Responsible for supporting and facilitating the infrastructure and daily operations of the nursing staffing office collaborating with key stakeholders. The staffing assistant supports the nursing practice environment through continuous coordination with patient care managers, and clinical coordinators by assuring that resource allocations are based on identified needs and valid nursing workload metrics.

Responsibilities:

1. Scheduling Criteria A: Scheduling/processing phone calls related to illness/absence, reconciling and continuously updating master staffing schedule for gaps. Scheduling Criteria B: Updates master schedule and Nursing Office Schedule Book biweekly. Scheduling Criteria C: Records personnel name, unit, time of call, reason for absence and individual notified in ill book. Scheduling Criteria D: Records all schedule changes when received and in biweekly schedule book, and daily staffing sheets

2. Staffing Criteria A: Alerts Staffing Manager, Shift Manager and Nurse Manager/designee to staffing deficits weekly Staffing Criteria B: Handles all phone calls pertaining to shift to shift staffing, and miscellaneous phone calls. Staffing Criteria C: Initiates phone calls to nursing personnel to fill staffing deficits. Staffing Criteria D: Maintains a list of personnel called and response.

3. Maintains Records Criteria A: Follows procedures related to shift for data input of acuity information. Maintains Records Criteria B: Prepares, Enters and validates master staffing schedules. Maintains Records Criteria C: Calls units and validates staffing at the commencement of shift with unit Manager. Maintains Records Criteria D: Maintains all electronic files and databases related to staffing/scheduling.

4. Assists with daily operations in Nursing Office as directed by immediate supervisor/designee. Criteria A: Assists with filing of employee data as requested. Assists with daily operations in Nursing Office as directed by immediate supervisor/designee. Criteria B: Answers phone and channels calls to appropriate individuals or conveys message Assists with daily operations in Nursing Office as directed by immediate supervisor/designee. Criteria C: Performs other duties as requested in a courteous manner.

5. Confidentiality Criteria A: Maintains confidentiality of information obtained through reports, conservation or employee record. Confidentiality Criteria B: Protects documented confidential information from access by unauthorized individuals. Confidentiality Criteria C: Maintains confidentiality of all information, vacancies, and employee illness/problems.

6. Occupational and Personal Responsibilities Criteria A: Follows hospital policies in relation to attendance. Notifies Nursing Office in a timely manner when late, ill or absent. Occupational and Personal Responsibilities Criteria B: Attends JCAHO/OSHA annually. (HealthStream modules) Occupational and Personal Responsibilities Criteria C: Offers assistance to other staff members as necessary. Occupational and Personal Responsibilities Criteria D: Participates as requested in the orientation of new personnel, clinical managers, patient care manager

7. Other Duties Criteria A: Oversee and support staffing systems for 7 East Flex Units. Other Duties Criteria B: Participate and support new and ongoing projects and programs supporting department goals and organizational outcomes.

8. Performs other duties as assigned.

9. Fulfills all compliance responsibilities related to the position.

Education: HS GRAD/EQUIVALENT

Other Information:

Required: High School Education, and or College Credits

Minimum Experience: zero to six months

Desired: Superior Communication Skills, Flexible, Ability to Multitask, Time Management, Organization & Prioritization Ability, Critical Thinking and having the ability to work under pressure.

Company: Norwalk Hospital Association

Org Unit: 378

Department: Nursing Staff Office

Exempt: No

Salary Range: $18.13 - $34.50 Hourly

With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!

We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.