• Office Administrative Assistant

    Total Fire Protection (Grand Rapids, MI)


    Office Administrative Assistant

    + Grand Rapids, MI

     

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    + We are seeking a highly organized and personable Office Administrative Assistant to manage front desk operations and provide administrative support across multiple departments. This role is essential in ensuring smooth day-to-day operations and delivering excellent service to both internal teams and external visitors.

    RESPONSIBILITIES

    + Answer and direct a high volume of incoming phone calls in a professional and courteous manner.

    + Greet and assist visitors, ensuring a welcoming and organized front office environment.

    + Manage all incoming and outgoing mail and packages.

    + Maintain the appearance and organization of the front desk and lobby area.

    + Perform accurate and timely data entry tasks.

    + Monitor and order office supplies to ensure adequate inventory levels.

    + Assist the sales team with preparing and organizing bid documents.

    + Support the design department with permitting processes and submittal documentation.

    + Process credit card payments and maintain related records.

    QUALIFICATIONS

    + High school diploma or equivalent; associate degree or higher preferred.

    + 2+ years of experience in an administrative or front desk role.

    + Excellent verbal and written communication skills.

    + Strong organizational and multitasking abilities.

    + Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

    + Experience with office equipment (phones, printers, copiers).

    + Ability to maintain confidentiality and handle sensitive information.

    + This role requires a strong commitment to punctuality and presence.

     

    Job Type:Full-time

     

    Schedule:8-hour shift - Monday to Friday

    Benefits:

    At Total Fire Protection, we recognize that our employees are the backbone of our success, and we are committed to fostering a work environment that not only values their contributions but also supports their overall well-being. Here are some of the benefits you can enjoy as a valued member of our team:

     

    + Health insurance

    + 401(k) with matching (fully vested after 2 years)

    + Dental insurance

    + Vision insurance

    + Life insurance

    + Disability insurance

    + Flexible spending account

    + Health savings account

    + Professional Development

    + Paid Time Off & Holidays

    + Employee Referral Program

    + Company Events & Social Activities

    + Yearly Apparel Allowance

     

    By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.