"Alerted.org

Job Descriptions:

United is a leader in the repossession and remarketing industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth since our inception in 1973.

What’s the basic nature of the job?

The Title Administrator is responsible for managing the full lifecycle of vehicle titles for both dealership and auction operations. This role requires in-depth knowledge of or the ability to learn state title regulations, attention to detail, and the ability to process high-volume transactions accurately and efficiently. This role ensures all title, registration, and compliance steps are completed to support seamless vehicle sales, purchases, and transfers.

Key Responsibilities

Title Processing & Compliance

+ Process, verify, and audit titles for retail, wholesale, auction, and fleet transactions.

+ Ensure all paperwork meets state and federal guidelines, including odometer statements, lien releases, power of attorney forms, and reassignment documents.

+ Review titles for errors or discrepancies and resolve issues proactively with sellers, financial institutions, state agencies, and internal teams.

+ Submit and track title work through electronic systems (e.g., CVR, Vitu, DealerTrack, state portals).

+ Manage out-of-state title transactions, ensuring compliance with differing state requirements.

+ Monitor and maintain title aging reports to reduce outstanding or delayed titles.

Auction Coordination

+ Prepare, process, and route titles for vehicles going to or coming from auction.

+ Communicate with auction representatives to resolve title issues or delays.

+ Confirm accurate buyer/seller information and ensure timely title release.

+ Maintain title packets for auction sales, arbitration requirements, and sale-day paperwork.

Customer & Dealer Support

+ Provide accurate updates to internal teams, customers, dealerships, and lienholders regarding title status.

+ Assist sales and finance departments with documentation and compliance questions.

+ Handle escalated or complex title situations professionally and promptly.

Documentation & Recordkeeping

+ Maintain meticulous digital and physical filing systems for titles and supporting documents.

+ Conduct routine audits of title inventory for accuracy and security.

+ Prepare monthly reports, reconciling title statuses for management review.

Required Experience:

Qualifications

+ Minimum 2-3 years of experience as a title clerk in a dealership, auction, or high-volume automotive environment.

+ Strong knowledge of state DMV/DOR title regulations, including out-of-state title processing.

+ Ability to read, review, and interpret complex title documents (reassignments, MSOs, liens, etc.).

+ High attention to detail with strong problem-solving skills.

+ Proficient with dealership management systems (DMS), electronic title submission platforms, and Microsoft Office.

Preferred

+ Notary Public certification preferred, or willingness to obtain certification with employer support.

+ Experience with auction environments or multi-state title processing.

+ Familiarity with arbitration processes, post-sale inspections, and auction title timelines.

Keyword: Account Manager, Customer Service, Data Entry, Relationship Building, Repossession, Collierville, Full Time, Sales,

From: United Recovery and Remarketing