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Step into a pivotal role at one of the world's most innovative banks, where your strategic vision and project leadership will drive impactful Business Banking initiatives. You will collaborate with cross-functional teams to deliver complex programs, enhance operational efficiency, and ensure seamless communication across the organization. Leverage your expertise in project management and data analysis to guide projects from inception to execution, while maintaining transparency and high standards of compliance. If you thrive in dynamic environments and excel at managing multiple priorities, this is your opportunity to make a meaningful difference. Join us and help shape the future of Business Banking.

As a Senior Project Manager in the Business Banking team, you will be primarily responsible for collaboration with various functional areas across Business Banking (e.g. Product, Digital, Operations, Controls, etc.) and lines of business, to manage project/programs impacting Business Banking initiatives. You will provide leadership oversight and direction for project/program level delivery components and are responsible for communication and transparency for project/program level activities. If you can think strategically, implement with discipline, and collaborate closely with internal stakeholders across various levels within the organization, you'd be a great fit for our team.

Job Responsibilities

+ Lead end-to-end project delivery processes, including dependency management, operationalization and banker communication, delivery feasibility decision-making, and performance reporting

+ Partner with cross-functional teams (Product, Technology, Operations, Legal-Risk-Compliance-Controls, Sales) to define scope, objectives, deliverables, and align project plans and milestones

+ Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time delivery and monitor scope; partner with business stakeholders to maintain program roadmaps

+ Identify, assess, and mitigate risks and issues; lead change management activities across functional partners and ensure adherence to firm's risk, controls, compliance, and regulatory requirements

+ Analyze current business processes, recommend improvements, and design/document supporting processes to enhance efficiency and client satisfaction

+ Ensure timely and accurate reporting and metrics; complete status dashboard reports and scorecard updates; maintain high-quality presentations for stakeholders and executive leadership

+ Act as a central point of contact for project status, updates, and issue resolution; ensure project tasks and dependencies are clearly defined and tracked

+ Utilize project and product management tools (e.g., Jira, Jira Align, Monday, Teams, PowerPoint, Excel) to plan, execute, and track progress

Required Qualifications, Capabilities, and Skills

+ 5+ years of experience in project management, product delivery, or relevant domain area, within financial services or business banking

+ Demonstrated ability to execute operational management and change readiness activities

+ Expertise in project management tools and advanced proficiency in Excel for data analysis and reporting

+ Excellent communication, presentation, and interpersonal skills; ability to convey complex information clearly and concisely

+ Strong organizational skills, self-driven, and able to meet challenging project plans and milestones

+ Demonstrated ability to monitor and manage project milestones, dependencies, and risks effectively

Preferred Qualifications, Capabilities, and Skills

+ Proficient knowledge of Agile Product Development and the product development life cycle, design, and data analytics

+ Excellent interpersonal skills, ownership of deliverables, and self-motivation

+ High level of personal initiative, work ethic, and ability to manage multiple tasks simultaneously

+ PMP, CSM, or similar certification

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans