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Norwich, NY, USA | Hourly | 19-21 per hour | Full Time

WHO WE ARE: The Children's Home partners with children, families and communities throughout New York State to inspire hope, develop skills, and cultivate healthy relationships for positive futures.

$19-21 an hour

Position Summary: Make a difference in the life of a young person as a Program Assistant in the Chenango County Youth ACT (Assertive Community Treatment) program. Work directly with a team that helps children ages 10-21 avoid hospitalizations and out-of-home placements. The team will work to provide skills and support to meet the needs of youth and families to overcome challenges. The program assistant serves as a non-clinical staff that uses a range of administrative skills to keep the team organized and focused on providing high-quality care.

Responsibilities:

+ Attend specialized training in the Youth ACT model

+ Serve as a frontline representative for Youth ACT participants, families, and supports

+ Remain engaged and informed by attending daily team meetings

+ Communicate with team members regularly

+ Supporting team with care/case coordination

+ Maintaining accurate and up to date logs and case records in the agency Electronic Health Record

+ Data Entry

+ Performing reception activities

+ Completing quality call backs to ensure services provided are consistent with Youth ACT model

Requirements

Education:

+ High School Diploma required

+ Associates Degree in related field preferred

Experience:

+ 6 months to 1 year of Healthcare customer service

+ Driver's License and ability to maintain insurability throughout employment required

Benefits

Benefits available to all staff:

+ Student Loan and Tuition Reimbursement

+ Employee Assistance Program

+ Employee Discounts at the Southern Tier Community Center

+ Opportunities for Professional Development

Full Time Benefits:

+ Agency-Paid CEUs, License Prep Course, and License Exam

+ 403(b) with 6% employer contribution

+ PTO plus 9 paid holidays

+ Childcare Reimbursement

+ Health, Dental, and Vision Insurance (with HSA/FSA Accounts)

+ Life Insurance

EEO Statement: The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.