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Applications Analyst

Rite Hite Corp

1 Positions

ID: JR101936

Posted On 12/22/2025

Refreshed On 11/25/2025

Job Overview

**At Rite-Hite, your work makes an impact.** As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you’ll find innovation, stability, and the chance to grow your career as part of a team that’s always looking ahead.

We’re looking for an **Applications Analyst** to support our Interior Solutions Group (ISG), which focuses on barrier systems and related in-plant safety products. In this role, you’ll provide pre-sale application support—helping ensure products are applied correctly, configured accurately, and aligned with customer needs. You’ll work closely with sales, engineering, product management, and manufacturing teams to review specifications and drawings, answer technical questions, and guide proper product selection and layout.

If you enjoy problem-solving, interpreting drawings, configuring product solutions, and working closely with sales and engineering teams, this role offers a blend of technical work, customer interaction, and cross-functional collaboration.

What You’ll Do

As an Applications Analyst, you’ll be a key resource for pre-sale application support—ensuring products are applied correctly, priced accurately, and aligned with customer needs.

In this role, you will:

Technical & Application Support

+ Review specifications, site surveys, approval drawings, construction documents, blueprints, and basic CAD files.

+ Provide application recommendations, configuration support, and technical guidance to sales reps and customers.

+ Troubleshoot basic application issues and escalate complex items to engineering or product management.

Sales Support & Customer Interaction

+ Handle inbound calls and emails with professionalism and urgency.

+ Assist outside sales personnel with quotes and product configurations using Salesforce.

+ Respond to requests for manuals, technical data, parts information, and product literature.

+ Build strong, long-term relationships with our distribution network to support repeat business.

Cross-Functional Collaboration

+ Coordinate with engineering, product management, manufacturing, and applications teams to communicate unique application needs.

+ Participate in sales meetings, ISG product training, and occasional trade shows.

+ Support continuous improvement by adhering to quality system procedures.

Documentation & Administration

+ Maintain accurate records of quotes, project information, and correspondence in Salesforce and other systems.

+ Ensure organized document management and a clean workflow across all assigned projects.

What You Bring

Required

+ High school diploma or equivalent.

+ 2+ years in technical sales support, applications engineering, or a similar role involving product configuration or application analysis.

+ Strong communication skills and comfort working directly with customers and sales representatives.

+ Strong computer proficiency, including the ability to learn new systems, work within CRM tools, and navigate technical software or databases.

+ Basic troubleshooting ability and interest in learning industrial equipment applications.

Preferred

+ Technical training or coursework in mechanical systems, industrial technology, or CAD.

+ Experience in manufacturing, industrial equipment, or material handling environments.

+ Ability to interpret and make minor edits to CAD drawings.

+ Familiarity with construction documents, blueprints, or CAD drawings.

+ Experience using Salesforce or similar CRM tools.

+ Knowledge of barrier systems or safety products.

+ Exposure to continuous improvement or quality system procedures.

If this role sounds like a strong match for your background and interests, we encourage you to apply.

What We Offer

At Rite-Hite, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

+ _Health & Well-being:_ Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

+ _Financial Security:_ A strong retirement savings program with 401(k), company match, and profit sharing.

+ _Time for You:_ Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you’re supported – at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a **drug-free workplace** for the safety of our employees and customers.

Primary Contact

11661

Dawn Sheffer

,

563-587-6047

Phone

Phone

Phone

563-589-2764

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Architecture/Engineering/Drafting

Manufacturing

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1217

Job REQ #

JR101936

\# Positions

1

Start Date

20251222

End Date

20260121

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Rite Hite Corp

About the Company

RITE-HITE® Corporation, headquartered in Milwaukee, WI, is an industry leader in the manufacture and sale of loading dock and materials-handling products designed for maximum safety, productivity, and reduced operating costs. RITE-HITE first rose to prominence as a manufacturer of loading dock equipment with an original product line that consisted primarily of loading dock levelers and vehicle restraint systems.

However, with its 1991 acquisition of FROMMELT(TM) Industries, Dubuque, Iowa, RITE-HITE's lineup of dock products was significantly broadened to include industrial power doors, cooler/freezer doors, and dock seals and shelters. Recognizing the need of its customers and an industry's shift toward a preventive maintenance philosophy, RITE-HITE has a separate division dedicated solely to aftermarket sales and service.

The family-owned corporation was founded in 1965 by Arthur K. White, father of RITE-HITE president, Michael White. The company has historically placed a strong emphasis on research and development, leading to new products that pioneer the loading dock industry. In its early years, RITE-HITE established itself as a manufacturer of loading dock equipment of unequalled quality - and that reputation holds true today. A 12-month guarantee of customer satisfaction is standard on all RITE-HITE products sold.

After 30 years, RITE-HITE Corporation remains a leading producer of loading dock and materials-handling products that provide solutions to maximize dock and warehouse safety and productivity. RITE-HITE employs approximately 1600, and maintains more than 30 representative organizations at over 100 different locations throughout Asia, Europe, and North America.

Rite-Hite Corporation is a very family friendly, flexible employer with a pleasant, air conditioned, clean work environment. We are experiencing dyamic growth and have added a second shift manufacturing shift to help us meet our ever growing business demands. We offer competitive pay with an attractive benefit package. We provide paid on the job training for our entry level manufacturing associate positions with great advancement opportunities. Apply today to learn more about this exciting career opportunity.