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Work where *every moment* matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut. At Charlotte Hungerford, you will work in a small community setting, where neighbors are helping neighbors, yet you will still enjoy all the benefits and opportunities that come along with being part of a large health system. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment. The Patient Representative acts as an extension of the provider in a Physician Practice. As such, the Patient Representative must at all times exemplify customer service skills consistent with that of the practice. In addition, to ensure safe and accurate delivery of care, and follow-up care, it is extremely important that accurate demographic information be obtained from patients at every visit. Responsible for patient scheduling, preregistration, registration and insurance authorization for the outpatient departments * Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) * One year experience in administrative support or customer service required * Two or more years experience in medical office preferred * Knowledge of medical terminology & hospital scheduling preferred * Ability to answer and direct phone calls and manage reception * Excellent organization and communication skills We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is *your moment*. **Job:** **Medical Records / Health Information* **Organization:** **Charlotte Hungerford Hospital* **Title:** *Patient Representative - Physical Medicine* **Location:** *Connecticut-Torrington-538 Litchfield St Torrington (10372)* **Requisition ID:** *25166344*