• Customer Success Account Manager

    ManpowerGroup (Redmond, WA)


    Our client, a leading organization in the technology and customer success sector, is seeking a CSAM to join their team. As a Customer Success Account Manager, you will be supporting initiatives focused on service management, customer health programs, cloud and AI innovation, and governance. The ideal candidate will have strong communication skills, a proactive attitude, and a collaborative spirit, which will align successfully in the organization.

     

    Customer Success Account Manager

    Remote (preferably EST hours)

    18 Month Contract

    **Pay Range:** $35

     

    What's the Job?

     

    + Manage and support reactive accountability priorities and community calls

    + Create and maintain content, follow up on action items

    + Collaborate with stakeholders across various solution areas

    + Analyze trends and identify productivity improvements

    + Support customer engagement initiatives proactively and reactively

     

    What's Needed?

     

    + At least 2 years of program management experience

    + Bachelor’s degree required; certifications like PMP/PMI preferred

    + Proven ability to manage and collaborate with diverse stakeholders

    + Skilled in creating clear documentation and impactful presentation decks

    + Strong organizational and communication skills

     

    What's in it for me?

     

    + Opportunity to help build a new organization from the ground up

    + Exposure to high-impact programs in customer health, AI, and cloud innovation

    + Work with diverse teams and executive leadership

    + Chance to drive meaningful change and improve productivity for customer-facing roles

    + Supportive team environment and high visibility work

    Upon completion of waiting period consultants are eligible for:

    + Medical and Prescription Drug Plans

    + Dental Plan

    + Vision Plan

    + Health Savings Account

    + Health Flexible Spending Account

    + Dependent Care Flexible Spending Account

    + Supplemental Life Insurance

    + Short Term and Long Term Disability Insurance

    + Business Travel Insurance

    + 401(k), Plus Match

    + Weekly Pay

     

    If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

     

    _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.