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Description We are looking for a detail-oriented Administrative Assistant to join our team in Richmond, Virginia. In this long-term contract position, you will play a key role in ensuring smooth daily operations by providing essential administrative support. This is an excellent opportunity for someone who thrives in a dynamic office environment and enjoys contributing to organizational success.

Responsibilities: Serve as the main point of contact for families placed in hotels through the city’s after-hours and emergency placement process. Conduct outreach to newly placed families within one business day of placement to complete intake, confirm household composition, and assess immediate needs. Maintain regular communication with hotel staff regarding check-in status, extensions, safety concerns, and room changes. Ensure families understand the contract nature of hotel stays and next steps required for shelter placement or continued assistance. Coordinate with the Coordinated Entry System to determine shelter bed availability and facilitate transfers once a space is available. Maintain accurate and timely case notes, placement logs, and follow-up records in the HMIS or internal tracking systems. Track hotel expenditures, lengths of stay, and outcome data as required by program leadership. Ensure all actions follow city policies, safety protocols, and federal/state program requirements. Requirements • Proven experience in administrative assistance or a similar role.

• Strong proficiency in answering inbound calls and managing phone systems.

• Demonstrated skills in data entry with attention to accuracy.

• Familiarity with receptionist duties and providing excellent customer service.

• Background in supporting social work or case management teams is preferred.

• Ability to organize and prioritize tasks effectively.

• Excellent written and verbal communication skills.

• Proficiency in using office software and tools, such as Microsoft Office Suite. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .