• Knowledge Management Specialist

    EPS Corporation (Austin, TX)


    Knowledge Management Specialist - (769)

     

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    Job Title

     

    Knowledge Management Specialist

     

    Location

     

    Austin, TX 73301 US (Primary)

     

    Job Type

     

    Full-time

    Education

    Bachelor's Degree

     

    Career Level

    Experienced (Non-Manager)

    Category

     

    Information Technology

    Job Description

    EPS Corporation is seeking a Knowledge Management (KM) Specialist –the KM is responsible for designing, implementing, and maintaining enterprise knowledge management systems and processes that enable effective capture, organization, sharing, and reuse of RTP and risk-based review knowledge. This role ensures that critical organizational knowledge is accessible, accurate, and aligned with operational and mission objectives.

    Requirements

    Key Responsibilities

    + Design, develop, and maintain systems and processes tocapture, store, organize, and share RTP and risk-based review knowledge.

    + Manage and administer theknowledge management environment, including KM platforms, repositories, sites, and document libraries.

    + Develop and implementknowledge management strategies, policies, standards, and best practicesto support mission effectiveness.

    + Maintain and enhance KM sites, portals, and collaboration spaces to ensure usability, accuracy, and compliance with governance requirements.

    + Develop and updatetechnical manuals, standard operating procedures (SOPs), and user guidesrelated to KM tools and processes.

    + Supportcollaboration and information sharingacross teams, stakeholders, and functional areas.

    + Ensure knowledge assets are properly classified, version-controlled, and retained in accordance with organizational policies.

    + Analyze KM usage metrics and recommend improvements to enhance knowledge accessibility and effectiveness.

    + Provide subject matter expertise and guidance on KM tools, workflows, and best practices.

     

    Required Skills and Competencies

     

    + Strong understanding ofknowledge management principles, frameworks, and lifecycle management.

    + Experience managingenterprise KM platforms, document management systems, and collaboration tools.

    + Ability to translate complex technical or operational information into clear, user-friendly documentation.

    + Strong organizational, analytical, and communication skills.

    + Ability to work independently while collaborating effectively with cross-functional teams.

     

    Desired Skills/Other Considerations

    Preferred Qualifications

    + Experience supportingrisk-based review processes or RTP environments.

    + Familiarity with information governance, records management, or data-sharing standards.

    + Experience developing KM strategies in large or complex organizations.

     

    Type of Security Clearance Required

     

    Top Secret