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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub** **Function:

Multi-Family Technology Product & Platform Management

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

The **Director, Technology – Professional Relations & Operations (PR&O)** will serve as the strategic technology leader responsible for shaping, executing, and continuously evolving the technology strategy for the **Professional Relations & Operations domain** within _Project Butterfly_ —Johnson & Johnson MedTech’s global commercial transformation program.

This individual will define and drive the digital ecosystem that powers our **Professional Relations, Grants, Events, and Contracting** experiences for healthcare professionals worldwide, ensuring alignment with our enterprise vision for a **harmonized global customer engagement platform** .

The Director will oversee end-to-end technology delivery across platforms such as **EngageGlobal** , **Grant Management** , **&** **Events** , partnering across regions and business units to drive scalability, compliance, and user experience excellence.

This leader will partner closely with business product owners, enterprise architecture, and platform engineering teams to deliver a secure, compliant, and data-driven experience that supports MedTech’s mission to enable trusted professional engagement through technology.

Key Responsibilities

Strategic Leadership & Vision

+ Define the **technology strategy** and roadmap for PR&O aligned to the broader _Butterfly_ platform vision (80% harmonization / 20% regional flexibility).

+ Serve as the **technology voice** for PR&O within the Butterfly program, ensuring the domain’s architecture aligns with enterprise standards while enabling business innovation.

+ Partner with senior business stakeholders to co-shape priorities across **Professional Relations, Grants, Events, and Contracting** , translating strategic outcomes into actionable technical roadmaps.

Delivery & Execution Excellence

+ Lead multiple **global agile release trains** and technology teams across PR&O solutions, ensuring predictable delivery, performance, and scalability.

+ Oversee platform modernization and consolidation initiatives across existing tools (e.g., EngageGlobal, Cvent, internal Grant Systems, and contracting platforms) to deliver a unified, data-centric experience.

+ Drive delivery of **secure, compliant, and high-quality** software products in alignment with J&J’s technology risk and quality standards.

+ Partner with **Release Train Engineers (RTEs)** , **Solution Architects** , and **Product Owners** to ensure alignment between solution intent, architecture, and execution.

Collaboration & Stakeholder Management

+ Build strong relationships across **Professional Relations & Operations, Legal, HCC, Compliance, and Finance** to ensure end-to-end processes are digitized and compliant.

+ Serve as a thought partner to the **Butterfly leadership team** , contributing to global platform strategy, release planning, and technology investment decisions.

+ Collaborate closely with the **Sales, Marketing, and Engage** domain leads to enable seamless cross-domain customer journeys.

Innovation & Continuous Improvement

+ Champion adoption of **next-generation technologies** (AI/ML, workflow automation, and analytics) to streamline professional engagement and operational efficiency.

+ Identify and implement opportunities for **automation, data reuse, and harmonization** across regions and business units.

+ Cultivate a culture of continuous improvement, technical excellence, and agility across all PR&O technology teams.

People Leadership

+ Lead and develop a **global team of Technology Product Managers, Engineers, and Architects** , fostering collaboration, accountability, and growth.

+ Empower teams to deliver through SAFe agile methodologies and modern DevOps practices.

+ Model leadership behaviors that reflect J&J Credo values and commitment to diversity, equity, and inclusion.

Qualifications

Required

+ Bachelor’s degree in Computer Science, Information Systems, or related field.

+ **10+ years** of technology leadership experience in large-scale enterprise programs, preferably in life sciences or healthcare.

+ Proven experience leading **global product or platform delivery** within CRM, workflow, or event management ecosystems.

+ Strong understanding of **Professional Relations, HCP Engagement, Grants, and Compliance** processes.

+ Deep knowledge of **agile delivery frameworks (SAFe preferred)** and experience leading multiple ARTs or large solution trains.

+ Demonstrated ability to partner with cross-functional business leaders to align technology strategy with business outcomes.

+ Exceptional communication, influencing, and executive-level stakeholder management skills.

Preferred

+ Master’s degree in Engineering, Information Technology, or Business Administration.

+ Experience implementing or modernizing technologies such as **MS Dynamics, Salesforce, Cvent, or ServiceNow** .

+ Knowledge of **Digital Asset Management, Copy Approval, Learning Management** , and/or **Mixed Reality** solutions.

+ Prior experience with **data integration, identity management, and regulated system validation** .

+ SAFe Agilist, Architect, or RTE certification.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Business Architecture, Business Process Design, Business Savvy, Computer Programming, Emerging Technologies, Human-Computer Interaction (HCI), Leadership, Organizational Change Management, Platform as a Service (PaaS), Product Knowledge, Program Management, Software Development Management, Strategic Change, Tactical Planning, Technical Credibility

The anticipated base pay range for this position is :

$150,000.00 - $258,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year