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Position Summary...

Join Walmart/VIZIO and take your career to the next level!

The Systems and Infrastructure Engineer is responsible for managing the Windows and macOS Operating Systems, Hardware standards and policies for the enterprise user community. This will involve escalations from support, automation of workflows, scripting, Intune administration, Jamf administration, 3rd party software configuration, and working side by side with the security and network teams to bring the best user experience to the user community. This individual will work with members of VIZIO’s IT team and staff at all VIZIO’s offices, and external software vendors to evaluate, plan, and implement new technology.

What you'll do...

Manage all aspects of our Intune and Jamf environment, including troubleshooting, root cause analysis and working with Microsoft’s and Apple’s support team to resolve SaaS level issues. Oversee the development and implementation of workstation standards for the enterprise, develop, publish and deploy application packages, and develop plus administer OS policies. Lead and guide strategic initiatives related to Windows and macOS products and the Intune and Jamf cloud administrative platform including, troubleshooting, and maintaining the Windows and macOS Device Enrollment Program. Machine Disaster Recovery solution and testing. Improve enterprise Windows and macOS user experience while maintaining emphasis on systems security hardening. Script and automate the implementation of Windows and macOS platform applications, policies & security tools. Designing, build, test, document and deploy new software packages and optimize the enterprise self-service portal for enterprise Windows and macOS devices. Administer systems patches and application updates to make sure Windows and macOS devices are protected by having the latest patches deployed (M365, Adobe, browsers, etc.) Develop Dynamic/Smart computer groups in Intune and Jamf to manage software pushes, inventory reports, and separate groups (devs, test, departments). Partner with Information Security team to deploy and maintain clients for DLP, VPN, EDR, and other security platforms. Partner with DSA team on New Hire Policies and procedures. Develop and implement Computer Systems SOPs and contribute to IT documentation and Knowledge Base articles. Take ownership of L3 tickets that may need elevated support outside of the Deskside Administrators. Respond to system alerts, outages, service requests on an On Call basis. Other duties as assigned **About You** Intune and Jamf Administrator certification or equivalent technical experience. Strong Win10 and Win11experience in a Hybrid Active Directory Environment. 2+ years of Windows 10 and 11 experience in a support role. 2+ year of Intune experience (software packaging, profile deployment, imaging). 2+ years' experience with supporting and administrating macOS devices via Jamf. 2+ year of working with Microsoft 365 Admin Center. Experience administering Microsoft Active Directory and Azure Active Directory. Knowledge of and the ability to diagnose issues with M365 apps for macOS and Windows. Understanding of Network Protocols (TCP/IP, DNS, DHCP, NETBIOS, 802.1x, etc). Able to work with software developers when they need assistance and provide them with correct solutions and root cause analysis. Excellent communication and troubleshooting skills. Ability to explain technical issues to non-technical users. A self-starter that thrives in a fast-paced, yet at times, ambiguous environment. A hard-working team player, with a “no task, is too small” attitude Strong Customer Service mentality and multitasking ability. Proven ability to document issue resolution for IT knowledge base. Experience implementing and administering PAM systems (Privileged user account management). Experience with security tools on Windows and macOS platform like Defender for Endpoint and Crowdstrike. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .

The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

- Stock

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area.

Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

14901 Quorum Dr, Dallas, TX 75254-7521, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.