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Line & Ramp Lead

Location:

Teterboro, NJ, US, 07608

Flexible Work Arrangement: Onsite

Job Category: Fixed Base Operations (FBO)

Career Level: Professional

Requisition Id: 5210

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

The Line & Ramp Lead is responsible for leading their assigned shift, serving the customers’ needs, and the meeting the requirements of their base in accordance with Jet Aviation policy and procedures. The Training Lead is responsible for supporting the site with training for the line service team, but also as a line service team member themselves, including serving the customers’ needs, and the meeting the requirements of their base in accordance with Jet Aviation policy and procedures.

Minimum Requirements

+ A minimum of two years’ related experience as a line service technician and/or relevant training; or an equivalent combination of education and experience is strongly preferred.

+ Excellent communication skills, both verbal and written.

+ Results-oriented with a strong sense of personal accountability and the ability to execute tasks effectively.

+ Demonstrates strong initiative and the ability to work independently with self-direction.

+ Capable of performing supervisory duties in the absence of the supervisor.

+ Demonstrated knowledge of refueling procedures for both general aviation and corporate aircraft.

+ Proficient in towing procedures and techniques for aircraft handling.

+ Strong ability to read, write, and communicate effectively in English.

+ Flexibility to work varied schedules and adapt to different weather conditions.

+ Ability to successfully complete and obtain certification from the NATA Line Service training program.

+ Capability to secure a Motor Vehicle Operating Permit (MVOP) within 30 to 60 days of employment.

+ Requirement to obtain an Airport ID Badge within 30 days of hire.

+ Maintains a pleasant, friendly, and helpful demeanor to ensure an exceptional experience for both customers and colleagues.

+ Upholds and demonstrates Jet Aviation’s core values of Trust, Honesty, Alignment, and Transparency in all aspects of work.

Main Responsibilities

+ May be responsible for reviewing timecards of shift team members, creating schedules, and monitoring overtime usage to ensure efficient workforce management.

+ Serves as the primary point of contact for shift communications, implementing management directives and coordinating training requirements relevant to the team.

+ Oversees the overall operation of the flight line in accordance with established procedures for Line & Ramp Services Agent team members, including fueling, hangar stacking, towing, aircraft ramp parking, service equipment management, and facilities maintenance.

+ Ensures strict adherence to all safety policies and procedures by effectively managing employees in the absence of the Senior Manager.

+ Utilizes hand signals to safely guide aircraft during arrivals and departures.

+ Maintains clear communication with employees and flight crews via radio to deliver exceptional customer service.

+ Assists in providing aircraft with essential services such as de-icing, coffee, catering, and other necessary support.

Work Schedule and Compensation

Aviation operates on a dynamic schedule—things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.

+ We formally operate 24 hours daily, 7 days weekly.

+ This shift () will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.

The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $20 - 29 hourly which is equivalent to $43,000 - $62,000 annually, plus a performance-based bonus up to 5% of annual salary.

Benefits/ Perks

Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks:

+ **Financial Perks:** Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts.

+ **Wellness and Health Perks:** Multiple Medical, Dental & Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards.

+ **Performance Perks:** Annual Merit Increase opportunity; annual bonus potential up to 5%.

+ **Continued Education Perks:** Tuition Reimbursement for approved CE pursuits.

Physical Demands and Work Environment

The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this positions. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill these functions.

While performing the duties of this job, the employee is required to use hands to finger, handle, or feel objects, reach with hands and communicate verbally. The employee frequently is required to stand, walk or sit. and occasionally requires climbing, balancing, kneeling, crouching or crawling.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds over their heads. Visual requirements include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.

The work environment includes both heavy maintenance areas and upscale customer spaces. Noise levels are generally moderate but can become loud during aircraft arrivals and departures. The employee is frequently exposed to vibration and occasional fuel fumes. The role requires the ability and willingness to work in all weather conditions. Seasonal temperature extremes in the hanger environment may include both very hot and cold conditions.

Additional Details

At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you are selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment.

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans