"Alerted.org

Salary Range: $18.63 - $21.97

Pay rates are determined based on experience and internal equity.

Position Summary:

+ Works directly under the CCC Administrator

+ Greets and directs patients and visitors

+ Provides information regarding services and explains facility policies.

+ Processes telephone communication efficiently and courteously.

+ Performs paging in a clear and accurate manner in accordance with hospital guidelines.

+ Distributes information accurately and legibly.

+ Must work well under stress or tight deadlines.

+ Must work well with supervisors, co-workers, patients/residents, family members and visitors.

+ Assists DON as needed.

District Responsibility:

+ Support the District Mission and Values

+ Demonstrate Respect, Professionalism and Courtesy to all patients/residents, visitors, other providers and coworkers, as delineated in the LVMC “Commitment to Care”.

+ Constantly use C-I-CARE principles when communicating with others.

+ Performance Improvement Activities

+ Professional Development

Position Duties/Responsibility:

+ Accurately prioritize and announce facility-wide codes.

+ Appropriately identifies situations requiring attention and proceeds to seek assistance from Directors and Administrator.

+ Answers telephone calls and greets visitors. Answers their questions, provides information, and escorts visitors to their desired destination when needed.

+ Collects mail and intra-district distribution from the nurse’s station and distributes it throughout the facility.

+ Processes the resident mail for the activity staff to deliver.

+ Assists the Administrative Secretary/Admissions Coordinator as needed.

+ Assists with Admission Packet assembly.

+ Processes Certified Mail

+ Other Duties Assigned by Administrator.

Essential Functions:

+ The ability to use the current system to announce Codes and make pages.

+ The ability to communicate verbally with visitors in person or on the telephone.

+ The ability to be supervised.

+ The ability to work as a Team member.

+ The ability to have positive personal interactions with staff, patients/residents and visitors.

Position Qualifications:

+ Education: High School diploma or equivalent preferred.

+ Experience: Previous office/hospital experience preferred. Experience with geriatric residents is preferred.

+ Certifications/License: Current California driver’s license, have no convictions for serious driving violations and be insurable by the District’s insurance carrier.

+ Effective communication skills with spoken English and handwritten notes.

+ Positive public appearance.

+ Able to file accurately both alphabetically and numerically.

+ Demonstrate ability to use Word software.

+ Exhibits the ability to organize multiple assignments and follow through with accuracy.

+ Exercises good judgment under stress. Demonstrates initiative, emotional stability, tact and poise.

+ LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.