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About the Role

_Location: Saginaw, Michigan (On Site)_

Are you good at handling all the details and have at least a year of customer service experience*? Do you have a talent for figuring out solutions and keeping people on track? This could be a great fit for you!

As a Vehicle Buyback Coordinator at Morley in Saginaw, Michigan, you'll work on a team of friendly, capable and supportive associates to facilitate the vehicle buyback process for auto manufacturers. In your role, you'll follow up with auto dealers and auction houses, letting them know what actions they need to take and confirming current vehicle status. You'll manage all the paperwork surrounding the auction process.

We're looking for someone who will be very thorough and pay strong attention to detail while processing important documents.

No automotive experience needed! We’ll train you on everything you need to know.

_*e.g.,_ _previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers_

_What You'll Do_

+ Call dealerships and auction houses to coordinate the auction process

+ Arrange transportation to auction

+ Create and send auction packets

+ Audit disclosure paperwork to ensure compliance with lemon laws

+ Identify, research and resolve problems with documentation

+ File and organize incoming documents

+ Ensure accuracy within printed and digital files

+ Manage the hold title process

+ Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

_Location_

**This is an on-site position in Saginaw, Michigan.** Being on site gives you space to connect with those around you. _See what_ _it’s_ _like_ _working on our campus_ _:_

(direct link to video: https://mrly.info/wi7)

+ Friendly, casual environment

+ Corporate office in Saginaw Township, close to shopping and restaurants

+ Access to free on-site workout facility

+ Perkslike tickets to local events

_Questions Before You Apply?_

Live chat with a Morley Talent Acquisition (TA) Specialist ( careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).

Skills for Success

_Required Skills_

+ Good communication, organizational and problem-solving skills

+ Strong attention to detail

+ A positive, self-starter attitude

+ Works well with a team

+ Proficiency in typing and Microsoft Office programs

+ Able to learn new computer programs as necessary

_Eligibility Requirements_

+ **Able to work on site at our office in Saginaw, Michigan, daily**

+ High school diploma or equivalent

+ One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)

+ Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)

+ Must be able to stick to the schedule reliably

_Nice to Have_

+ One or more years of experience in administrative roles (Banking, mortgages or collections is helpful!)

+ College degree in a relevant field

Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

_Health & Wellness Benefits_

+ Medical and prescription coverage, including free annual physicals

+ Dental and vision insurance

+ Paid time off

+ Associate wellness program with rewards for annual checkups

+ Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

_Financial Benefits_

+ 401(k) with match

+ Flexible spending account (FSA)

+ Life insurance

+ Company-paid short- and long-term disability insurance

_Benefits to Make Your Life Easier_

+ 24/7 online access to doctors through Teladoc

+ 24/7 nurse help desk

+ Patient advocacy with free 24/7 support for benefit questions and claims

+ Guidance for family, financial and estate planning (including wills)

_About Morley_

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected] .

Thank you for your interest in Morley.

_Notices_

+ Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo

+ Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa

+ Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy