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Adecco is assisting a local client recruiting IT Support Specialist opportunities in Charlotte, NC. This is an excellent opportunity to join a winning culture and get your foot in the door known for its famous PCs, printers, and innovation If IT Support Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Key Responsibilities

• Provide software and hardware support for end-users, including servers and Cisco technologies.

• Troubleshoot and support Microsoft Office Suite applications (MS Teams, Outlook) and Windows Operating Systems.

• Assist with administration of Virtual/Desktop/Laptop management and infrastructure applications, including:

• Work with ServiceNow or similar ticketing systems (experience with ServiceNow is a plus).

• Perform data backup, recovery, and device reimaging both remotely and onsite.

• Ensure strong customer communication and deliver high-quality service.

• Support and manage two-factor authentication processes.

• Operate independently and efficiently in a fast-paced, high-profile environment.

Required Skills

• Minimum 5 years of experience in IT support roles within a professional setting.

• Proficiency in troubleshooting Microsoft Office Suite and Windows OS.

• Strong knowledge of servers and Cisco technologies.

• Experience with VDI, patch management, encryption, and anti-virus solutions.

• Familiarity with ServiceNow or similar ITSM tools.

• Excellent problem-solving skills and ability to work independently.

• Strong interpersonal and communication skills.

What's in this IT Support Specialist position for you?

• Pay: $ 39.32/hr.

• Shift: Onsite Role 8 AM- 5 PM EST Mon- Fri // 101 N Tryon St Charlotte NC USA 28246

• Weekly paycheck

• Dedicated Onboarding Specialist & Recruiter · Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This IT Support Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this IT Support Specialist position and other opportunities with Adecco in Charlotte, NC apply today!

**Pay Details:** $39.32 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.