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Position Number: 000294

Department: Financial Services (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

+ Reconcile all university’s credit card accounts daily.

+ Prepare summaries and spreadsheets used to certify funds with the Office of the State Controller.

+ Process departmental deposits and student payments (in person or received in the mail).

+ Process undelivered University checks, returned ACH payments, and NSF checks.

+ Process scanning for the Office of Bursar via ImageNow/Perceptive Content.

+ Distribute Accounts Payable checks to faculty and staff.

+ Process online payments through TouchNet Marketplace and Flywire.

+ Accept Purchasing Card deliveries as needed.

+ Process user access requests for merchant banking and ecommerce systems and assist with annual access audits.

+ Process Point of Sale ( POS ) terminal requests. Order, receive, setup, and deploy. Inspect, troubleshoot, and resolve POS terminal issues.

+ Provide administrative support during the annual PCI validation process.

+ Responsible for merchant training coordination (registration, adding users to LMS , follow up communications).

+ Provide written/verbal guidance and training on payment card systems (online and POS terminals) and the credit card deposit process.

+ Assist with various merchant records management (i.e., user access, POS terminals, ecommerce storefronts, third party vendors, third party systems, contracts, training completion, merchant contacts, annual validation).

+ Process merchant services invoices, compile sales history reports, and allocate monthly credit card fees.

Minimum Experience / Education:

Required Minimum Qualifications:

High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.

Preferred Education Skills and Experience:

+ Minimum 2 year degree in accounting or the equivalent of high school diploma and 2 years of work experience in accounting. Knowledge of Microsoft Word/Excel, prior customer service experience, as well as demonstrated knowledge and skills gained through 3-4 years of specialized accounting office experience in handling cash and cash equivalent items or an equivalent combination of education and experience. Requires reconciliations of cash and cash equivalent transactions.

+ Knowledge of Banner, TouchNet, and Perceptive Content/ImageNow.

+ Intermediate/Advanced level in Microsoft Excel

+ Help desk and/or call center support experience for computer or banking systems

+ POS terminal, credit card payment, and/or deposits experience

+ Gmail/Google Calendar and Google applications (drive, docs, sheets, forms) experience

+ Comfortable with computer systems/adept with technology

+ Professional and courteous written and verbal communications

+ Ability to work independently with minimal supervision

+ Detail oriented and organized

+ Customer service focused

+ Team player