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Job Title: Facilities Coordinator** **Job Description

As a Facilities Coordinator, you will be responsible for providing comprehensive facility management services, ensuring continuous monitoring of office operations. You will address client inquiries and concerns, ensuring timely and quality resolution and service delivery. Your role will involve responding to facility inquiries and complaints, assessing problems, and taking necessary corrective actions. You will coordinate with outside contractors for equipment services and repairs, and follow protocols for building-specific maintenance and safety procedures. Communication with contractors, clients, and the team will be crucial as you assist with site inspections and manage work orders.

Responsibilities

+ Provide overall facility management services, including monitoring office operations.

+ Address client inquiries and concerns with timely resolution and quality service delivery.

+ Follow up with clients to ensure customer satisfaction.

+ Respond to facility inquiries and complaints, assess problems, and take corrective actions.

+ Maintain knowledge of all operational aspects of building systems.

+ Coordinate with outside contractors for equipment service and repairs.

+ Adhere to protocols for building-specific maintenance and safety procedures.

+ Communicate with contractors, clients, and the team.

+ Assist with site inspections within the assigned building portfolio.

+ Create and manage work orders, assign tasks to engineering staff, subcontractors, and vendors.

+ Report on the status of open and closed work orders.

+ Request, review, and process work orders, bids, and proposals from vendors.

+ Verify final invoice pricing and process payments promptly.

+ Monitor and assess vendor performance.

+ Train vendors on work order and billing procedures.

+ Manage complex work orders related to environmental issues and disaster recovery.

+ Oversee vendor and landlord service performance for timely job completion.

+ Maintain written communication between all parties.

+ Schedule and document maintenance and repairs on building equipment.

+ Frequently communicate with clients, landlords, and vendors to resolve issues and update on project status.

+ Provide training and direction to new associates regarding processes and procedures.

+ Coordinate special events in support of the client.

+ Measure and report key performance indicators against service level agreements.

+ Provide facilities helpdesk services and monitor workflow for facilities cases to ensure service quality.

Essential Skills

+ Proficiency in Microsoft Office suite.

+ Experience with work orders and data entry.

+ Strong customer service skills.

+ Knowledge of facility management practices.

Additional Skills & Qualifications

+ A minimum of 1 year of experience in an administrative, accounting, or tenant services capacity.

+ Experience in data entry, expansive reporting, filing, answering phones, scheduling, and communications.

+ Previous customer service experience.

+ Experience in facilities/property management, commercial real estate, or professional services industries is preferred.

Why Work Here?

Join a dynamic and supportive team where your contributions are valued. Enjoy a collaborative work environment that offers opportunities for professional growth and development. Our organization is committed to providing quality service and a positive impact on our clients.

Work Environment

The role of Facilities Coordinator is temporary, covering for the current coordinator who will be on maternity leave starting in January for approximately three months. The position requires working from 9 AM to 5:30 PM. This opportunity allows you to work in a professional setting with a focus on facility management and client satisfaction.

Job Type & Location

This is a Contract position based out of Richmond, VA.

Pay and Benefits

The pay range for this position is $30.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Richmond,VA.

Application Deadline

This position is anticipated to close on Dec 31, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.