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Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

About the Role

The Leader of Executive Recruitment is responsible for building and leading high impact search strategies to attract, assess, and hire senior level and executive talent. This role partners closely with senior leadership, HR Business Partners, and cross functional stakeholders to define role requirements, craft compelling narratives, develop diverse pipelines, and deliver a world class candidate experience. The Leader of Executive Recruitment operates as a strategic advisor, market expert, and search leader for mission critical executive roles across the business.

What You Will Do

• Lead full cycle executive search for VP, SVP, and C Suite roles, serving as the primary advisor to hiring leaders throughout the search process.

• Conduct intake and alignment sessions to define success criteria, competencies, and role requirements, aligning with internal JD templates.

• Build targeted search strategies informed by industry research, benchmarking, and talent mapping

• Develop and manage robust and diverse candidate pipelines using direct sourcing, networking, referrals, and external partnerships.

• Lead candidate engagement, assessment, and evaluation—including structured interviews, competency based assessments, and executive level screening.

• Present calibrated, high quality slates and longlists to hiring teams and provide insights on talent market availability and competitive trends.

• Manage candidate experience end to end with professionalism, confidentiality, and precision.

• Influence and partner Compensation, and Executive hiring teams through offer strategy, negotiations, and closing.

• Maintain search documentation, reporting, and scorecards (as reflected in executive recruitment trackers

• Cultivate strong internal relationships with senior leaders and cross functional partners to ensure alignment and drive operational excellence in executive hiring.

What We Are Looking For

• A trusted advisor who brings high emotional intelligence, professionalism, and executive presence.

• A collaborative partner with the ability to influence decisions, gain alignment, and communicate effectively with ELT level stakeholders.

• A strategic thinker who leverages market insights, data, and competitive intelligence to guide hiring decisions.

• A proactive and resourceful leader and operator who can execute with urgency and precision in fast paced environments.

• A commitment to confidentiality, sound judgment, and ethical recruiting practices.

What Makes You Qualified

• 10+ years of executive or senior level roles ideally spanning VP through C Suite roles.

• Expertise in direct sourcing, executive assessment, and competency based interviewing.

• Strong understanding of organizational design, executive leveling, and leadership competencies.

• Experience advising senior leaders and managing complex, multi stakeholder hiring processes.

• Demonstrated ability to build diverse pipelines and leverage inclusive hiring practices.

• Excellent communication, consultative, and relationship building skills.

Preferred Experience

• Experience in high growth, hi-tech companies (SaaS or SW preferrable) or large enterprise environments.

• Background in a retained/executive search firm or corporate executive recruiting function.

• Industry specific expertise depending on business needs.

Key Competencies

• Executive stakeholder management

• Talent mapping & market research

• Strategic sourcing & outreach

• Executive assessment & interviewing

• Project and process management

• Business acumen

• Data driven decision making

• Diversity hiring strategy

• Negotiation & closing

**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

+ Lead a new category of enterprise software that we call Unified-CXM.

+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.

+ Create a culture of customer obsession, with trust, teamwork, and accountability.

**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here (https://sprinklrbenefits.com/) .

To learn more about all-things-Sprinklr, visit our candidate resource hub here (https://www.sprinklr.com/candidate-page/) .

**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

JOB REQ COMPENSATION RANGE

$177,000 - $295,000

The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

**Warning about Recruiting Scams** : Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review (https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-other-job-platforms) the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

We’re excited that you’re interested in joining Sprinklr!

Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.