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Description

You will be part of Intuit Australia's Key Accounts delivery team implementing our Intuit solutions to solve customers problems and create world-class solution experiences for accounting & bookkeeping firms with their advisors who are using the Clients products platform ecosystem. You will use your customer-obsessed curiosity and problem-solving mindset to approach customers' delivery requirements while being a champion of customer trust in understanding the customer’s business problems and solving the technical solution challenges they face.

You deliver customer onboarding success by being effective and efficient in communications, strategically working with the customer on the solution processes, and providing guidance to customers, with a focus on the "delivery critical path", tracking progress, setting and managing customer expectations, and removing fictions through the implementation.

You will also be reporting improvements and feedback on behalf of customers expanding our value to their business and driving successful implementation of solutions and achieving customers’ expected delivery outcomes. The breadth and depth of these innovative platform products at Intuit mean limitless opportunities for you to turn your expert knowledge and ideas into delightful customer experiences. Intuit is built on customer-driven innovation and has been at it for more than four decades.

You will be working with our products including QuickBooks Online, QuickBooks Accountant, QuickBooks Payroll, QuickBooks Self-Employed, and QuickBooks Time, as well as our platforms technological partners. We don't stand still. As the world evolves, we invent and uncover new solutions and partners to solve important problems, perfecting these platform solutions, and delighting our customers.

You will be joining a transparent, collaborative and supportive team who are experts and specialists that truly care for our customers and team members. We embrace creativity, DE&I, and Intuit values, and constantly think of improvements with innovation and data-backed experimentations. Our employees’ growth and well-being are fundamental to our culture and our success. “Employee First” lies at the heart of our decision-making framework. You will be welcomed & nurtured by a group of very talented, helpful, and friendly team members from day one.

Responsibilities:

• Champion a customer-obsessed and experience-focused solution journey, work with internal teams and external partners to deliver requirements for solution outcomes that solve our customers' business problems

• Create consistent solution experiences for customers by following solution methodology guidelines, running each solution in a structured and managed way that enables customers on the platform, setting & managing expectations & timelines for each stage of the solution and its implementation

• Work with multiple customers and manage priorities within a high volume and fast-paced environment

• Use creative problem solving and process thinking to solve customer workflow need, manage, analyze and iterate customer and expert processes, removing barriers & helping customers manage their business

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Plano, TX.

Pay and Benefits

The pay range for this position is $28.41 - $28.41/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Dec 31, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.