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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The Purchased Services, Tactical Contract Specialist is critical to a seamless integration of client and vendor agreements who helps procure and manage services from external vendors or consultants in values up to $500,000 for a specific scope of service or defined geography. Responsible for conducting market research, developing requests for proposals, negotiating contracts, and acquiring the necessary approvals to execute purchased service agreements. Collaborate with internal stakeholders and external partners to implement cost savings opportunities and improve service quality. Should have strong analytical, communication, and project management skills, as well as knowledge of various service categories and contract terms. Will exercise discretion and independent judgment with respect to matters of significance.

Essential Job Functions

+ Maintains and updates contracting workflow and data. Informs stakeholders of changes and responds to questions and concerns

+ Maintains Purchased Services contracting system and manages and distributes contract reports to internal teams and external customers to ensure continuity of service and process transparency to external stakeholders and customers

+ Provides direct customer support for Purchased Services contracting processes, concepts, vendor PO issues in value between $25,000 - $500,000, and supplier questions

+ Assists with Supplier Onboarding processes providing direct support to suppliers and ensures Purchased Services supplier data standards are maintained for various reporting needs

+ Managing the procurement of services from external vendors or consultants for agreement values up to $500,000

+ Negotiating and drafting contract terms and conditions that balance risk and customer objectives

+ Ensuring compliance with all related policies and procedures as directed by stakeholders and customers

+ Developing and maintaining supplier relationships and resolving issues

+ Coordinating with internal stakeholders and external partners to implement requested cost savings opportunities and improve service delivery

+ Preparing and reviewing requests for proposals and bids for expiring agreements or requested services from internal stakeholders within a defined scope of service or geographic boundary

+ Handling breach of contracts and contract amendments as identified by stakeholders and business owners

+ Provides administrative and project management support for Purchased Services Program Managers and Purchased Services leadership.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

+ Associates (required)

+ Bachelors, Business, Supply Chain, Analytics (preferred)

Work Experience

+ 1 years’ experience in operations, procurement, or supply chain functions (required)

+ 6 months experience in supplier or services contracting (required)

+ Previous experience in contract negotiations for contract values more than $50,000 (required)

+ 1 year experience in a customer facing / problem solving position(required)

+ Direct healthcare environment experience (preferred)

Skills

+ Excellent interpersonal skills to effectively communicate with department leaders, customers, and suppliers.

+ Examines data and draws logical conclusions demonstrating the ability to apply high levels of critical thinking and understanding

+ Demonstrated capability to drive continual process improvement with understanding of data standards outcomes resulting from processes.

+ Proficient in Microsoft Office -- with a specific emphasis on Excel and experience in working with large-scale automated systems.

+ Excellent oral and written communication skills.

+ Understanding of procurement processes, contract documents, and legal specifications.

+ Ability to use contract management software

+ Understanding of contract terms, legal implications, and approval processes.

+ Understanding of corporate structure and business operations.

+ Knowledge of contract management and contract negotiation, as well as logistical and financial issues.

+ Supply Chain

+ Purchasing Services

+ Customer Support

+ Data analysis

+ Microsoft Office

+ Attention to Detail

+ Problem Solving

+ Communication

+ Technical Competence

+ Strong interpersonal skills

+ Written Communication

+ Verbal Communication

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

+ Tuition assistance, professional development and continuing education support

_Benefits may vary based on the market and employment status._

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]