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Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .

Job Purpose & Scope

Supports the recruitment process by performing administrative tasks that enhance the effectiveness of the Talent Acquisition (TA) function including: providing and monitoring TA metrics and reporting; assisting with system enhancements and process improvements; performing transactions in the Applicant Tracking System (ATS); developing and maintaining reports and dashboards to provide meaningful Human Resources (HR) data to drive decisions in support of business objectives; and providing day-to-day analytical support to TA team leadership. Interprets and responds to queries on various HR data reporting needs, including identifying and analyzing trends in data and providing interpretation of results and actionable insights. Processes third party contracts and invoices, coordinates recruiting events, and maintains process and training documentation.

Essential Job Functions

+ Provides and monitors regular TA performance reports and metrics for senior leaders and coordinates with HRIS team on additional reporting needs.

+ Researches and analyzes data, identifying trends to uncover potential issues and meaningful insights, and works with the appropriate HR teams to develop recommendations for process, system, and/or reporting improvements.

+ Produces impactful visualizations of trends and insights for end user consumption.

+ Liaises with the HRIS team to assist with data integrity in HR systems by running routine queries to audit and analyze data.

+ Serves as point of contact between TA and HRIS to address system enhancements and outages and partners with recruiters, TA Operations and HRIS to identify additional opportunities to streamline processes and improve efficiency.

+ Coordinates, monitors and supports recruiting events, career fairs, campus visits, and community outreach including planning and tracking events, sourcing promotional materials/giveaways, and processing invoices.

+ Manages the TA document library and serves as the subject matter expert for process and training documentation to ensure documentation is complete and accurate.

+ Liaises with Corporate Marketing to coordinate employer branding activities and/or literature, assists with the design and/or engagement of recruitment campaigns, and manages approved social media platforms and Bank OZK Career Site to ensure the OZK Way is accurately portrayed.

+ In collaboration with the Director, Talent Acquisition, monitors and reports job board engagement activities (e.g., Indeed, LinkedIn) and manages vendor invoicing.

+ Assists recruiters in developing Customer Relationship Management tool (CRM) campaigns within the ATS platform and launches campaigns in a timely manner, ensuring accuracy of data and determining/monitoring appropriate follow-up parameters based on the campaign objective and audience.

+ Assists Director, Talent Acquisition with a variety of administrative tasks including ATS-related transactions, coordination of third-party agency contracts, ensuring accuracy and timely processing of invoices, and other administrative activities, as needed.

+ Participates in ad-hoc talent acquisition projects and initiatives.

+ Assists with planning and scheduling team meetings, onsite activities and other events.

+ Performs other duties as assigned.

Knowledge, Skills & Abilities

+ Knowledge of Applicant Tracking System software and other recruitment platforms

+ Knowledge of system report writer software (e.g. Cognos, Power BI)

+ Knowledge of employment laws and regulations as they pertain to recruitment, background screening, and hiring

+ General knowledge of administrative and clerical procedures

+ Ability to perform financial and statistical analysis in software, data charting, and other business or system analytics using Excel or similar technologies.

+ Ability to communicate effectively both verbally and in writing

+ Ability to demonstrate effective interpersonal skills and interact with individuals at all levels of the organization

+ Ability to demonstrate excellent customer service skills

+ Ability to demonstrate effective organization skills and attention to detail, manage multiple priorities and tasks, and demonstrate a sense of urgency to fulfill business objectives

+ Ability to demonstrate effective analytical, problem-solving, and critical thinking skills, especially as they relate to data analysis/reporting and process improvement

+ Ability to uphold strict confidentiality in handling candidate and employee information

+ Skill in using computers, Microsoft Office (i.e., Word, Excel, PowerPoint, Outlook)

Basic Qualifications

+ Bachelor’s degree in human resources, business administration, information technology, computer sciences, or related field, or commensurate work experience, required

+ 3+ years of experience in data, business, system, or financial analysis or HRIS administration required

+ 1+ years of experience in an administrative, Human Resources, or Talent Acquisition role required

+ Experience with applicant tracking systems (ATS) preferred

Job Expectations

O perate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.