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Community Based Services Advocate
- YWCA Central Massachusetts (Worcester, MA)
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Salary Range $20.00 - $21.50 Hourly
Position Type Full Time
Job Shift Day
Education Level Not Specified
Travel Percentage Negligible
Category Nonprofit - Social Services
Description
Job Title: Community Based Service Advocate Department: Domestic Violence
Reports to: Manager of DV Services Effective Date: January 2025
Schedule: Monday through Friday, 8:30 am – 4:30 pm Remote Position: No
Job Summary:
As a Community Based Service Advocate, you will provide critical services to victims of domestic violence to include crisis intervention, advocacy, counseling, and education, with a focus on promoting healthy, non-violent relationships within the community.
Supervisory Responsibilities:
+ None
Duties/Responsibilities:
+ Provide crisis intervention services and individual/group advocacy to victims of domestic violence in both community and agency settings
+ Assess and identify high risk clients, facilitating access to shelter and related services
+ Develop and maintain strong partnerships with schools, community organizations and faith-based groups to support collaborative efforts and provide community education
+ Deliver educational presentations and training on topics such as health relationships, child abuse, bullying, teen dating violence, and domestic violence
+ Promote community wide attitude shifts towards healthy, non-violent relationships and address factors that condone intimate partner violence
+ Maintain accurate and confidential client records in compliance with agency policies
+ Collect and maintain require statistics for funding and reporting purposes
+ Attend agency meetings, in service trainings, and community education events
+ Maintain and update community resource contacts to support clients
+ Adhere to all YWCA and related agency policies and procedures
+ Other tasks as assigned by the Manager
Qualifications
Required Skills/Abilities:
+ Multi-lingual / Bilingual preferred.
+ Experience working with diverse populations and understanding of cultural sensitivities
+ Proven ability to collaborate effectively with professionals and teams
+ Strong ability to maintain professional boundaries and client confidentiality
+ Empathetic, non-judgmental, and skilled in active listening
+ Excellent written and oral communication skills
+ Familiarity with community resources and networks
+ Proficient in computer skills, including data entry and documentation
+ Public speaking experience, with the ability to engage diverse groups of all ages preferred
Education and Experience:
+ Knowledge and experience in domestic violence advocacy, crisis intervention, and victim services.
+ Familiarity with criminal justice processes and an understanding of high-risk cases in domestic violence situations.
+ Experience working with diverse populations and understanding of cultural sensitivities.
+ Experience working with community resources and collaboration with law enforcement agencies is highly preferred.
Physical Requirements:
+ Prolonged periods sitting at a desk and working on a computer.
+ Ability to lift presentation supplies up to 50 lbs for outreach events
Applicants who speak Portuguese, Mandarin, Vietnamese, and Arabic are strongly encouraged to apply.
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Community Based Services Advocate
- YWCA Central Massachusetts (Worcester, MA)