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Customer Service Representative

Express Employment Professionals

1 Positions

ID: 14496044

Posted On 12/23/2025

Job Overview

Express Employment Professionals is hiring a **Customer Service Representative** for a well-established local client in Dubuque. This role is ideal for someone who enjoys helping others, solving problems, and delivering a positive customer experience in a fast-paced environment.

What You’ll Do:

+ Provide friendly, professional customer support by phone and in person

+ Answer questions regarding products, services, and policies

+ Assist customers with issue resolution and follow-up

+ Maintain accurate records of customer interactions

+ Support internal teams with administrative and service-related needs

+ Communicate with external partners as needed

+ Ensure a high level of customer satisfaction and retention

What We’re Looking For:

+ Previous customer service experience preferred

+ Strong communication and problem-solving skills

+ Detail-oriented with good organizational skills

+ Ability to handle confidential information

+ Proficiency in Microsoft Office

+ Positive attitude and team-focused mindset

Why You’ll Like It Here:

+ Early Fridays and partial work-from-home schedule

+ Casual, professional work environment

+ Competitive pay and benefits

+ Paid holidays and vacation

+ Supportive, growth-oriented company culture

Apply today through **Express Employment Professionals** to learn more about this opportunity.

Primary Contact

1731509386103

Express Employment

Office,

(563)583-1600

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Cosmetology/Massage Therapy/Spa

Customer Service

Information Technology/Telecommunications

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1011

Job REQ #

14496044

\# Positions

1

Start Date

20251223

End Date

20260221

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Express Employment Professionals

About the Company

About Express

On a Mission to Put

a Million People to Work

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.

If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.

For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.

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