• Global Mobility Specialist - GSC - US

    Sysco (Houston, TX)


    Our Global Support Center/ Corporate Office is located in the Energy Corridor- off I10 and N Eldridge.

     

    Address:** **_1390 Enclave Pkwy, Houston, TX 77077_

     

    Hybrid Role: In-office Monday, Tuesday, Wednesday. Work from home on Thursday and Friday.

    Job Summary:

    The Global Mobility Specialist provides assignment advisory and support to the Global Mobility Manager, associates, managers and HR business partners on all global mobility matters. The Specialist works with the Global Mobility Manager, and other internal parties and external vendors to provide support on assignment-related compliance issues (i.e., new location, country requirements, tax, legal or employment issues, etc.). Additionally, the Specialist manages the outsourced assignment services firm and recommends solutions for escalated issues or exception requests.

    Basic Duties and Responsibilities:

    + Assist with the coordination of a mobility portfolio of 250+ associates (i.e. pool of transferees (US Domestic and International), commuters, expatriates and frequent business travelers)

    + Assist with the administration and interpretation of Sysco’s Global Mobility policies, processes and procedures

    + Prepare assignment cost projections

    + Provide support to manage outside vendor portfolios

    + Help to maintain trackers, request and prepare ad hoc reports and help to combine cost reports and invoicing procedures

    + Participate in continuous improvement initiatives

    + Build competency with compliance practices in Mobility, such as legislative, regulatory, industry standards, and other known relevant policies and guidelines, and collaborate/support Legal on immigration compliance issues

    + Create and maintain Standard Operating Procedures (SOPs) and processes for Mobility and Immigration matters.

    + Coordinate and support US immigration processes with law department counsel

    + Provide additional support to HRBPs to help coordinate effective onboarding/offboarding for all international hires and expatriates

    + Support/coordination of country-specific payroll actions in support of Sysco’s international shadow payroll

    + Assist and support our associates in relocation transition with Sysco’s RMC team

    + Global Mobility is the Single Point of Accountability for our US expatriates, to seek and research support for Aetna, Legal, Immigration, Payroll, etc.

    + Collaborate with and oversight to multiple vendors to ensure ongoing, quality support for associates (tax equalization program tracking; immigration tracking and support)

    + Provide prompt resolution of issues and proactive responses to associates and business partners

    + Assist with routine exception management

    + Assist with invoice management process, tracking and reporting

    + Creatively develop, coordinate or assist with a variety of Global Mobility initiatives, such as preparing Proformas, assignment letters, and liaise with transferees/new hires and other vendors

    KEY INTERNAL/EXTERNAL CONTACTS

    + Hiring Managers

    + HR Business Partners

    + Associates / New Hires

    + Vice President, HR Service Delivery

    + Global Mobility Manager

    + Sysco Payroll Specialists

    + Sysco Director of Payroll

    + Collaborate with various vendors, or internal stakeholders such as immigration, relocation management companies, benefits, tax partners, corporate tax, and others.

    Education and / or Experience:

    + Bachelor’s degree in Business Admin or Equivalent Experience

    + 0-3 years’ experience working for a company with a global mindset

    + Detail Oriented

    + Outstanding customer service competency, including the appropriate use of flexibility, initiative, and discretion.

    + Ability to work coordinate/prioritize multiple activities while maintaining excellent customer service.

    + Proactive, self-motivated, critical problem solver able to work independently to achieve successful outcomes

    + Ability to stay organized and effectively handle a large caseload while providing an excellent customer experience

    + Possess a sense of urgency to meet assigned deadlines and communicate updates

    + Proactively stay informed and up to date on all mobility trends

    + Experience in domestic and/or international relocation, immigration and expatriate taxation is a plus.

    + Business and results oriented focus

    + Excellent relationship and presentation skills

    Additional desired proficiencies

    + Strong bias for customer service excellence

    + Experience working for a large company with a global footprint

    + Experience working internationally a plus

    + Familiarity with domestic and international assignment management, a plus

    + Familiarity with immigration (into the US and out of the US immigration)

    + Familiarity with internal systems such as Workday, Office, Teams, among others

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.