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Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

The **Program Management Office (PMO) Manager** is responsible for providing governance and assurance to the client program of projects by establishing the framework, process and procedures for the projects and monitoring the execution delivery teams as they deliver these projects.

This candidate will also be the commissioning manager responsible for the leadership and account management of this commission.

The PMO Manager will be reporting to the T&T director for this role and be the Global Program Management Office.

Core Responsibilities

+ Provide leadership and direction to the GPMO team on day-to-day basis.

+ Mentor and lead team GPMO team and other Project delivery team consultants.

+ Support the leadership with business development and account management

+ Lead project management and cost management efforts for pre-approval stage (prior to full project funding) and provide assurance over the projects that are managed by the service delivery team once projects become funded and formally sanctioned.

+ Integrate and drive stakeholder and consultant deliverables in support of project strategic priorities in alignment with delivery expectations and requirements.

+ Lead consultant integration and engagement at the appropriate project stages in alignment with RACI and governance charts.

+ Lead portfolio governance and assurance on project and cost management activities and accountabilities on projects in delivery stage.

+ Lead stakeholder integration and capture confidential requests from client business units to help inform strategy and decision-making

+ Responsible for coordinating with the global lead on producing and maintaining the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.

+ Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.

+ Responsible management of PACE (information management system) integrated with execution processes and procedures developed to provide a 'single source of truth'. And providing the client with accurate portfolio reports for the program.

+ Responsible for the analysis, prioritization, and control of projects and programs in line with the strategic objectives and team and organizations capacity to deliver.

+ Responsible for producing collateral that supports key decision-making relating to program and project prioritization.

+ Responsible for the management of the intake process and the adoption of new projects or programs as part of the strategic business case or capital investment plan.

+ Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.

+ Escalation points for program and execution stakeholders.

+ Responsible for managing the program and portfolio master schedule that is driven by data at a project or program level

+ Facilitate contractual engagements - support contract negotiation, typically collaborating with the client procurement and legal counsel, including establishment of all consultant business terms.

+ Facilitate procurement oversight - support contractor pre-qualification, bid solicitation, bid analysis and recommendations

+ Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact.

+ Responsible for establishing tools and techniques that are used to produce initial ROMs / estimates used as part of the project prioritization process and analysis

+ Responsible for the management, identification and implementation of programmatic mitigation plans identified for risk and opportunities impacting strategic objectives

+ Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.

+ Responsible for the management, identification and implementation of strategic and portfolio improvement initiatives, lessons learnt and best practice.

+ SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Qualifications

The candidate should have 15 years of relevant program management experience in the commercial office tenant fit outs for energy companies or similar.

The candidate should at a minimum bachelor’s degree in Project Management, Construction Management, Construction Engineering, Architecture, Civil Engineering, or a related construction degree; or equivalent years of transferable field experience.

The candidate should have the following technical skills

+ A thorough knowledge of Program Management methods and best practices.

+ Experience with managing a program of connected projects successfully with a collective value of over $50m per year.

+ A thorough knowledge of forecasting, budgeting, planning, design, schedule, and scope management.

+ Proven track record in delivering projects within the budget and schedule constraints safety.

+ Have the technical skills to read, understand, and communicate contract requirements including construction drawings and specifications and interpret construction methods.

+ Be able to understand and follow site HSSE Policies.

+ Technology competent in using the following Software: MS Outlook, MS Word, MS Excel, MS Project, MS PowerPoint

+ Competent user of data management software and systems for data management, analytics, and quality assurance.

+ OSHA 10 certification.

The candidate should have the following soft skills

+ Self-motivated and dependable. Must have the ability to prioritize workload and be organizationally astute.

+ Demonstrate experience communicating and managing with multiple internal and external stakeholders such as design teams, client corporate real estate teams and contractors.

+ Ability to develop concise and effective written presentations and participate effectively in meetings with senior client representatives to present program reports to Clients and articulate progress, change, key risks, issues, and critical factors in a concise manner.

+ Ability to work in an agile manner with other stakeholders in a dispersed multi-disciplined environment, contributing to teamwork and a willingness to work in a spirit of partnership.

+ Excellent oral, written and presentation skills, with an ability to develop, communicate and gain ownership for a clear vision and direction.

+ Strong interpersonal skills, comfortable working with a diverse range of personalities across clients and partner organizations.

+ Able to deliver projects within a technically complex environment whilst ensuring high levels of safety and environmental responsibility.

+ Strong analytical and numerical skills and flexibility to rapidly understand complex problems and shape these into workable solutions for delivery.

+ Strong planning and organizing skills including the ability to manage several work streams simultaneously.

Valued but not required

The ideal candidate has:

+ A professional qualification i.e., PMP or similar certification

+ Technical competent in using P6 schedule tools and electronic Project Management tools

+ Safety -OSHA 30, STSC certification or above

Additional Information

The salary range for this full-time role is** **$85K-$160** **per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

*On-site presence and requirements may change depending on our client's needs*

_Qualified candidates with arrest or conviction records will be considered for employment in accordance with LA County ordinance and CA law._

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._

_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._