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Position Summary:

The Program Director oversees the strategic and operational management of the IMPACT program. This role is responsible for ensuring high-quality service delivery, supervising staff, and driving program outcomes. The Director will lead outreach efforts, manage partnerships, and ensure compliance with performance metrics and reporting requirements. The Program Director plays a key role in staff development, data integrity, and continuous improvement of program services.

What You’ll Do

Program Oversight & Strategic Operations

+ Lead the development and implementation of program policies, procedures, and training materials.

+ Ensure program activities align with organizational goals and standards.

+ Manage relationships with external partners and stakeholders to support program success.

+ Monitor and evaluate program performance and implement improvements as needed.

+ Ensure program performance metrics are met or exceeded

Your Responsibilities Will Include:

Staff Supervision & Development

+ Supervise program staff and provide regular performance feedback.

+ Facilitate onboarding and training for new hires.

+ Promote a culture of accountability, collaboration, and professional growth.

Performance Management & Reporting

+ Oversee program budget and ensure alignment with financial targets.

+ Ensure timely and accurate reporting of program metrics.

+ Support audit preparation and compliance reviews.

+ Monitor budget compliance and maintaining acceptable variance

+ Analyze program data and develop action plans to address performance gaps.

You’re a Great Fit for This Role If You Have:

Education & Experience

+ Bachelor’s degree (or higher) in Social Work, Psychology, Public Administration, or a related field.

+ At least 3 years supervisory experience or 5 years in program management.

+ Proven success with performance outcomes, program execution, and managing budgets.

+ Strong understanding of evidence-based practices and compliance in a human services setting.

Skills & Competencies

+ Strong leadership and team-building skills.

+ Strong understanding of trauma-informed care and culturally responsive practices.

+ Proficiency in Microsoft Office Suite and electronic health record systems.

+ Excellent emotional intelligence, communication, and interpersonal skills.

+ Ability to manage multiple priorities in a fast-paced, compliance-driven environment.

+ Ability to manage sensitive information with discretion and professionalism.

+ Skilled in behavioral interviewing and motivational counseling techniques.

+ Commitment to the mission, values, and service standards of Fedcap Inc. and The Fedcap Group.

Compensation:

80K-90K

Equal Opportunity Employer