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**Req Number** 176433

Family Specialist (ACT/FACT Team Member)

Richmond Hill, Queens, NY

Full-Time (35 hours/week)

Temp to Perm

FlexStaff is seeking a Family Specialist for our client, to join their multidisciplinary team dedicated to empowering individuals with severe and persistent mental illness.

This position will provide direct, family-focused services within an Assertive Community Treatment (ACT/FACT) framework. This role is pivotal in supporting our clients' recovery and well-being in their communities.

RESPONSIBILITIES:

+ Provide direct services with a strong focus on family engagement and support for individuals with severe and persistent mental illness.

+ Manage an assigned caseload, including timely follow-up on new referrals, admissions, and discharges, ensuring comprehensive care coordination.

+ Collaborate in developing, reviewing, and updating individualized treatment plans, comprehensive assessments, and crisis/wellness plans (e.g., every 6 months or annually/after crisis).

+ Maintain accurate and timely case records, including progress notes (within 48 hours), CAIRS entries, and various assessments (e.g., HML, Substance Abuse, Suicide/Violence Risk). Ensure all documentation meets regulatory standards.

+ Provide weekly progress updates and complete service verifications for Assisted Outpatient Treatment (AOT) clients, reporting significant events promptly.

+ Conduct all assigned client visits (within 7 work hours), including providing transportation and coordinating hospital discharge paperwork.

+ Conduct therapeutic group sessions aligned with professional discipline.

+ Process service dollar, WRAP fund requests, and travel expenses for client support.

+ Work effectively within the ACT/FACT team, utilizing agency IT applications, and adhering to all compliance and safety policies.

QUALIFICATIONS:

+ Master's degree or higher in Social Work, Psychology, or Rehabilitation Counseling (C.R.C. preferred for Rehabilitation Counselors).

+ Minimum of 1 year of experience in a treatment or rehabilitation setting.

+ Valid and clean NY State Driver's License.

+ Successful completion of fingerprinting, criminal record check, and approval from NYS Office of Mental Health.

+ Excellent interpersonal and communication skills (written and verbal).

+ Strong organizational and time management abilities.

+ Proficient documentation skills and attention to detail.

+ Knowledge of treatment and rehabilitation methods for severe and persistent mental illness, including recovery principles and psychiatric rehabilitation.

+ Skilled in individual and group counseling techniques.

+ Proficiency with office software and agency IT applications.

+ Ability to work independently and collaboratively within a team.

+ Professional demeanor and commitment to maintaining credentials.

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $26.47-$26.47/hour

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.