• Lead Housekeeping Inspector- The Henry Hotel

    Hotel Equities (Dearborn, MI)


    The hourly rate is $ 23.00 - $25.00 .

     

    The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.

    Benefits of Being The Henry Ambassador:

    + Team Driven and Values Based Culture

    + Medical/Dental/Vision

    + Vacation & Holiday Pay

    + Employee Assistance Program

    + Career Growth Opportunities

    + Reduced Room Rates throughout the portfolio

    + Third Party Perks (Movie Tickets, Attractions, Other)

    + 401(k)

    + Employee discount

    + Flexible schedule

    + Flexible spending account

    + Life insurance

    + Parental leave

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

    The Lead Housekeeper supports the Housekeeping Manager by supervising daily housekeeping operations, ensuring guest rooms and public areas meet brand standards, and providing leadership and training to housekeeping staff. This role serves as a working leader, assisting with room inspections, scheduling support, and quality control while maintaining a high level of guest satisfaction.

     

    Operational Leadership

     

    + Lead and support the housekeeping team during assigned shifts

    + Assign daily work, room sections, and special projects

    + Ensure rooms and public areas meet cleanliness, safety, and brand standards

    + Assist with room inspections and quality checks

    + Train new housekeeping team members on procedures and brand standards

    + Coach and support staff to improve performance and productivity

    + Serve as a point of contact for housekeeping staff during shifts

    + Promote teamwork, accountability, and a positive work environment

     

    Guest Service

     

    + Respond promptly and professionally to guest requests and concerns

    + Coordinate with Front Desk and Maintenance to resolve issues efficiently

    + Ensure guest rooms are prepared on time and to expectation

     

    Inventory & Safety

     

    + Monitor housekeeping supplies and report needs to management

    + Ensure proper use of cleaning chemicals and equipment

    + Enforce safety, sanitation, and OSHA guidelines

     

    Administrative Support

     

    + Assist with timekeeping verification and attendance tracking

    + Report maintenance issues, lost and found items, and incidents

    + Support management with special projects as assigned

    TEAMWORK SKILLS

    + Be an enthusiastic, helpful and positive member of the team

    + Be professional, responsible and mature in conduct and behavior

    + Be understanding of, encouraging to, and friendly with all co-workers

    + Be self-motivated and use time wisely, maintain an open line of communication with each department

    + Communicate pertinent information

    + Respond positively to new ideas

    + Openly accept critical/developmental feedback

    + Be available to help other departments in emergency situations

    + Perform other assignments as directed by the supervisor.

    + Adhere to all work rules, procedures and policies established by the company including, but

    + Not limited to those contained in the associate handbook.

    + Have the ability to work a flexible schedule including nights, weekends and/or holidays

    REQUIRED SKILLS / ABILITIES:

    The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

    + Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard-cleaning equipment.

    + Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print outs.

    + Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.

    + Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.

    + Must be able to work with arms raised above head throughout an 8 hour shift.

    + Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire workday.

    Material/equipment used:

    + Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. cleaning cart. ladder/stepping stool. commercial washers, dryers and pressers.

    + Exposure to hazardous chemicals on a continual basis.

    + Prolonged strenuous physical activity in indoor climate-controlled environment. excessive heat and humidity in laundry.

    DESIRED SOFTWARE PROFICIENCIES: NONE

    SUPERVISORY RESPONSIBILITIES: HOUSEKEEPING

    EDUCATION / EXPERIENCE:

    + High school diploma /secondary qualification or equivalent.

    + Experience with Marriott, Hilton, IHG, Wyndham, or cleaning standards

     

    The Henry Hotel is an Equal Opportunity employer. The hotel complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. The Henry is committed to a policy of non-discrimination and is dedicated to providing a positive discrimination-free work environment.