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Why us?

Catbird is a welcoming independent boutique hotel that’s full of art, heart, and good vibes. This is what happens when you blur the line between hotel and home and add a hefty dose of counterculture. From thoughtful spaces that seamlessly facilitate work/life balance to the lively rooftop with panoramic views, there's a lot to discover here.

Paying homage to the history of the neighborhood around it, Catbird encompasses a 2,500 square foot, four-bedroom historic home, originally built in 1890, which has been preserved as part of the hotel. The historic Klee House is an ideal space for all your events and celebrations with up to 40 guests. The 2,380 square-foot home has plenty of mixed-use spaces for entertaining.

Rook is your new favorite spot in RiNo, Denver — perched at the top of the Catbird Hotel.Our tagline is “Rounds not Rivals” and we’re looking for people who want to join our down-to-earth crew of cocktail aficionados, slinging classic and playful drinks in a laidback environment. The bar encompasses both an expansive skyline rooftop, as well as an intimate indoor space—we are looking for people who are just as comfortable at a corn hole pit as they are in a cocktail lounge.

**_The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe_** _._

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Availability on Weekends including Fridays is required for this role.

Responsibilities

+ Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.

+ Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.

+ Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.

+ Balance and close all bank ticket codes, daily.

+ Run night audit final after insuring all revenues are in balance nightly.

+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.

+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

+ Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

+ Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

+ Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

+ Ability to operate personal computer, cash register and calculator.

+ Ability to compile facts and figures.

+ Telephone and guest relations etiquette and skills.

+ Moderate hearing required to communicate with guests.

+ Excellent vision required for viewing of CRT screen.

+ Excellent speech communication skills required to communicate with guests over the telephone.

+ Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,

+ Mobility - must be able to reach all areas of hotel to assist clients.

+ Prolonged standing.

+ Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Benefits

Part Time Hourly Roles

+ _Supplemental Pay:Tips_

+ _Paid sick time_

+ Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period

+ Calm Health Application Subscription

+ Employee assistance program

+ Eligible to purchase Pet Insurance

+ Great discounts on Hotels, Restaurants, and much, more

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Salary

USD $22.00 - USD $22.00 /Hr.

**ID:** _2025-29936_

**Position Type:** _Regular Part-Time_

**Property** **:** _Catbird Hotel_

**Outlet:** _Hotel_

**Category:** _Front Desk & Guest Services_

**Min:** _USD $22.00/Hr._

**Max:** _USD $22.00/Hr._

**_Address_** **:** _3770 Walnut Street_

**_City_** **:** _Denver_

**_State_** **:** _Colorado_

EOE Protected Veterans/Disability