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Patient Service Representative
- Robert Half Office Team (Joliet, IL)
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Description
We embrace those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose.
How you will make an impact as a Patient Services Representative:
The Patient Services Representative interacts with patients at various stages of their treatment journey
Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
Order Sleep Study device utilizing system
Upload sleep study reports into system
Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
Schedule patient appointments
Answer call center calls to provide overflow coverage as necessary
Owns opening of clinic and closing of clinic per established guidelines
Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
Order medical supplies and pharmaceuticals as needed, per established protocol
What we’re looking for in a Patient Services Representative:
Prior medical experience preferred
Proven ability to independently apply best practices in time management
Proven ability to multitask in a fast paced environment
Prior experience and/or desire to work in a role held accountable to quality performance metrics
Strong customer service focus
Solid technology skills including Outlook, Word, Excel, Electronic Health Records
Great attention-to-detail and accuracy in work
Solution oriented problem solver
Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
The salary range for this position is $20/hr. to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Requirements Patient Scheduling, Assist Patients, Patient Services, Patient Registration, Call Center Customer Service TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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